Dealer refusing to do Warranty work?

spadoctor wrote:
The RV industry is NOT like the auto industry. Auto dealers are required under federal law to do warranty work on the vehicle no matter where it was purchased. You may have to wait but they have to do it. Not so with an RV. My first 2 trailers came from a family members dealership. As has been stated here items like adjustments and paint touchups are covered under the PDI fee paid to the selling dealer and NOT paid for later. Only repairs are covered and at that it like pulling teeth to get paid. Some manufacturers even charge freight on warranty parts ordered. I know of 2 dealers that dropped all Forest River products because the could not get paid....even when they had prerepair authorization. One did a repair as a favor to the factory on a different brand FR product then he sold....was given written go ahead and did the repair only to never get paid by FR. My current dealer told me he puts a small amount of money into a warranty slush fund to cover things he cant get paid or...yet has to pay the help and parts. I think if I was in their position I too would be leary of doing another dealers work....IF it was a local residents unit but not for someone traveling. They are in business to make mony not lose. The only fault I find with the OP....he should have called that local dealer with the number he gave to the Iowa dealer and given him the chance to sell or not. Then he would have a better case.

I can certainly appreciate any dealer's need to make money.. if they don't they will be out of business. I understand your point regarding bouncing the offer I got from the Iowa dealer off the local guys.. I fully intended to do just that.. what I didn't plan on, however, was the Iowa dealer accepting my initial offer right off the bat.. no negotiations, nothing.. strangest vehicle sale I've ever experienced. Even though I felt I got a very good deal, when a sale goes like that you can't help but think you left some money on the table. I mean, the whole negotiation took about 5 minutes. Regardless, in my own defense, if my local dealer would have taken even the SLIGHTEST bit of initiative over the prior year and 1/2 to follow up with me, arrange for me to see a 70A, or even make a simple phone call or send a single email checking up with me regarding my interest in buying a Winnebago, I probably would have purchased from them 6-10 months ago. Bottom line, I do feel a little bad I didn't buy from my local dealer this time, but I absolutely do not feel guilty about it in the least.