Dealer refusing to do Warranty work?

Bumpyroad wrote:

booster wrote:
All of this could be fixed in a very short time if the manufacturer said that all authorized dealers do any and all authorized warranty work, and get paid a fair rate for the work.

I know in the case of car warranty work, the manufacturer pays for way too few hours to do most repair work, according to my friend who was a Dodge mechanic. that is why they hated to do warranty work
bumpy

I think that may be changing. When we had warranty work, a couple of times, on our Chevy based 07 Roadtrek, I asked the Chevy dealer if they got paid enough for the jobs. He said the rates were now fair, and they have no problem taking the work. I would bet the individual mechanics may take more issue, as they like to work on flat rate so they can do a two hour job in one hour, but get paid for two hours (with the customer paying for it). I just don't like paying the same for someone to take shortcuts as I would if the didn't. I think it is a poor system.

My dad was parts manager in a Chrysler dealer in the 50s-60s and they did hate warranty work. Very low pay rates, they had to save, mark, and have inspected and approved every removed warranty part. Then long delays to get paid. As a teenager, I went in quite a few times to help haul out the piles of parts they had stacked up for approval.