Dealer refusing to do Warranty work?

Les Balty wrote:
Winnebago treats their dealers better than other manufacturers. There are a lot of folks in Ohio and Indiana that have no showroom or service department but sell their units dirt cheap without incurring the additional costs associated these dealer services. Don't buy from one of these online dealers and then expect your local guy to give you the red carpet treatment. There is a cost to providing customer service. These folks have families to feed and businesses to run too. It's my understanding that Winnebago's delivery charges are the same whether the dealer is in Texas or Forest City. I would recommend the meeting with the GM. If they don't sell the ERA product, they shouldn't have a problem with servicing it even if you bought at another dealer. He might get to sell you your next unit that way!

The point is that Winnebago may be treating the dealers OK by the non servicing dealers opinion, but they are not doing their other dealers right. Nor are they doing their customers right. As I stated earlier, Winnebago could fix all this very quickly. I think you would see the non-servicing dealers come in line very quickly if they were made to have service available to ALL buyers. They could farm it out, but that would get pretty spendy when they had non customers coming in to them for a change. Winnebago is allowing some of their dealers to abuse the others, which isn't right.