Forum Discussion
trukeeper
Feb 14, 2014Explorer
Just got my Era back from the dealer. Of the list of items to fix under warranty, they claimed to have fixed 3 of them (out of a total of about 8 items). Of those three, they only actually addressed 2 of the items. Total time they spent working on the two items they DID fix... about 5 minutes.. at most (tighten one screw and adjust one small latch). They simply lied on the paperwork about the third item (the actual problem was sealant got slopped onto the overhead vent, someone needed to get on the roof and clean it off..) the vent looks exactly as it did when I brought it in....clearly no one got up there and even attempted to clean it up. well, now I know at least one RV dealer in the Olathe/Kansas City area that I will never do any business with again. In simple terms, they are nothing but liars and thieves. How they stay in business is beyond me.
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