Dealer refusing to do Warranty work?
After owning my new Winnebago Era 70A for a few weeks, I decided to take it to a local Winnebago dealer to have some warranty work done. Nothing major, really, some adjustments/repairs, and a couple o...
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Dog Folks wrote:
My apologies. In my old age I forgot just how generic, general and thus worthless these manuals are. Ours is also!
Like others, I really believe you have been wronged, in many ways.
One other question: Did you not have a PDI? When we had our last PDI, the purpose of every knob, appliance, and feature was pointed out to us and then shown how it works. It was about three hours long with the technician.
PDI = Pre-delivery Inspection? If so, then the answer is yes. Well, actually, they referred to it as an "orientation session". We spent over 4 hours with one of their techs. This is our first RV, so I got to be honest here,.. everything we were learning was for the first time. "what do you mean, I have to "winterize" this thing??.. what's that supposed to mean?"" Black water? What the %#$ is that??. you mean the water is literally black for some reason?... yes, this is the kind of conversations we were having. None-the-less, after about 4 hours, they tossed us the keys and sent us out into 0 degree temps, 3 feet of snow, and a combination of rain, sleet, and more snow falling down for us to commence our 325 trip back home. I think their parting words were "when you run low of fuel, look for the pumps with the green handles...." ok, great... I am all over this.... Good times all around. Don't get me wrong, the dealer was great.. but we really are pretty much starting from ground zero with all this RV stuff.
