Dometic Awning
On my 2013 Itasca 26 HE the awning motor burnt out, so instead of going to the dealer I ordered and replaced the motor everything is now working fine. I called Dometic to see if my repair would be covered under warranty since there is a two year warranty on the awning. I was told the awning was not cover because the warranty ran out on the awning since it was manufactured Oct. 19, 2012. The issue I have is that I bought the brand new motorhome Mar 1, 2014. So if you buy a Dometic product the warranty begins when the part was manufactured not when you bought the new unit. I was told to go to Winnebago or write a letter to Dometic head office to try to get to get someone to honor the warranty. So beware check the dates on any Dometic product since the time on your warranty starts from the time it leaves the factory. That"s a pretty good scam Dometic has going on the RV owners. I know my chances are of someone stepping up to honor this warranty are slim to none, just a few words of caution to others check those dates.
