Extended Warranty: Coachnet vs Wholesale Warranties?

[hanknjoyce]

Am seriously considering a switch from Good Sam extended warranty largely to get a warranty with "Consequential Coverage" (covers failure of non-covered part if damage caused by covered component). Both Coachnet (a surcharge but lower deductible and cheaper than Wholesale) and Wholesale Warranties (more expensive and much higher deductible) offer this; Good Sam does not. My coach is getting older and I'm thinking more stuff will start causing problems.

I have read a few older comments on warranty companies. These two seem to get good marks. Coachnet is pretty recent in this particular warranty area. So does any one care to share experience/recommend one or the other?

Hank
2005 Mandalay 40B DP
2012 Honda CRV

[hanknjoyce]

I appreciate all the excellent info I have received. It made me do some serious research over the past couple weeks. I have decided to go with Coachnet for a couple reasons. I have dealt with them since 2004 for road service and have been very satisfied. Last year I negotiated a 7-year Road Service and Hazard Protect (tires) with Cochnet for what I think is a quite reasonable price. The agent I dealt with is the same person I have been working with on this warranty. Always aboveboard and anxious to answer any questions (dozens). The Coachnet plan I chose and the Wholesale Warranty plan have very similar EW provisions - The WW does add in some road service features I do not really need. I have no doubt WW is a good company.

I also found out today Coachnet has a 4-year program (48,000 miles) that only added about $1100 to the total. Which means my annual premium is only $250 more than the Good Sam plan I have. And Coachnet is much more comprehensive and a lower deductible.

Good Sam only offers only a yearly plan and seems inflexible on adding other coverages I wanted.

Hank
2005 Mandalay DP
2012 Honda CRV

[doc_brown]

Executive wrote:
I've had EWs twice now and they've paid for themselves. My current policy runs for 3 more years. I purchased it from WW for a reasonable price. I have the Consequential Damage provision, the full tire coverage and a $50 deductible....I recommend calling Jeff Shelton directly...he can provide you with some excellent advice. He also sent me a blank copy of the contract BEFORE deciding on purchasing one....Dennis

Ditto!!

[supercub]

I have Wholesale Warranties, I won't go into all the details, but as far as I'm concerned, they're GREAT. went above and beyond what you'd expect from them.
Brian

[hanknjoyce]

Now you guys have me rethinking Extended Warranty versus banking the money. If I knew our Cat C7 engine (10 years/75,000 miles) and Allison 3000 transmission would last forever, we could likely handle whatever else comes along. We already decided if our Dometic 1292 frig dies again (we are on the 3rd cooling unit..) we will switch to a residential model, mostly out of our own pocket. We are no longer full-timers and are putting much less mileage on the MH past few years.

Just for comparison here are the EW costs we are facing/quoted:

Good Sam (already have this, year-to-year, pay monthly) - $1584 per year, $250 deductible (no radiator, no wiring, no "Consequential" coverage). Have only used this coverage for coach repairs, not chassis..no problems with them although some techs don't want to deal with Good Sam.

Coachnet - 3 yr/36,000 miles, $200 deductible, $2100 per year payable in full $6300 ("Ultimate" Includes surcharges for Consequential coverage, "Permanent Residence" (220 days or more in MH), and Aftermarket Electronics (e.g. new satellite dish). Also includes radiator, Wiring harnesses.

Worlwide Warranties - 3 yr/30,000 miles, $2,498 per year (includes 10% discount for full payment), $500 deductible. Includes Consequential Coverage, radiator, wiring harnesses. I think "extra" cost might result from some roadside assistance features which I do not need (bought a 7-year with Coachnet with 6 years remaining including both Roadside and Hazard/Tire Protection). WW also charges $350 for a mechanical inspection (included in quote) which is not refundable.

Complicating factor (which could affect others considering EW and/or change) - last time out heading home engine started to hesitate a bit, then a lot on level interstate (not caused by hills). After a couple days had a mobile service change out both fuel filters but problem did not completely disappear. New EW policies typically have a 30 day and 1000 mile exclusion (Coachnet contract says it, WW told me by phone). Any road trouble when we head out to Arizona next month would not be covered until we pretty much get to Arizona..ouch.

Which begs the question - keep existing Good Sam EW until Arizona in case we have any problems?

So future EW purchasers beware of the pitfalls of new/switched EW coverage. Most policies are refundable (prorated) but you'd like to get the best one up front.

Hank
2005 Mandalay DP
Cat 350/C7 Engine
Allison 3000 Transmission

[Fiesta]

I bought a new RV so I did not buy other people's problems.
Don't buy a new vehicle Extended Warranty. Coach Mfgr covers 1st year when most things should go out. Chassis mfgr covers 1st 3 years, 50k miles. Engine Mfgr cover 5 years, 100k miles. Trans mfgr covers 5 years no mileage limit. Individual parts (ie camera system, levers etc) are covered by that mfgr. also.
When we bought new RV, dealer stated at $19k 5years, went to $14k, to $9k 6years. That means the expensive stuff was covered for only 1 year. I said NO at final signing.
I'm doing a slush fund. Got $2k back from a prior Ext Warranty, I regretted buying, never used. Now saving $3-400/mo. until I get to $10k.
If I never use it I've got a great backup for any emergency, indefinity. NOT in someone else's pocket, for a specific period.

[moisheh]

You will find that a service plan for an older unit is very expensive. Hardly worth the price.

Moisheh

[YC_1]

Thought I had stem to stern coverage. Found out diesel particulate filters are not covered. Even though it was a probe failure that caused it. Cost me almost 4K. Do read the fine print. I bought the highest level coverage. It was one of the two companies mentioned.

[Executive45]

I've had EWs twice now and they've paid for themselves. My current policy runs for 3 more years. I purchased it from WW for a reasonable price. I have the Consequential Damage provision, the full tire coverage and a $50 deductible....I recommend calling Jeff Shelton directly...he can provide you with some excellent advice. He also sent me a blank copy of the contract BEFORE deciding on purchasing one....Dennis

[hanknjoyce]

Yes, I have all my annual service records going back to Dec 2004 starting with the 1st oil change etc. at the old Beaudry RV in Tucson AZ (we snowbird it in AZ). 1st couple years went back to dealer in Indiana, but got smarter and started using Freightliner in Tolleson AZ for all the check-ups the past 7 years. And the only chassis-related repair (AC) was done at a Freightliner in FT Wayne IN (which is not an Oasis facility and it took 3 trips to get the AC fixed).

Going back to the same place every year we feel confident in the record-keeping and have been cut a couple "breaks" over the years on service/parts. Tolleson AZ is an Oasis facility and the RV Service Manager (Kirk Ault) is great to work with. I have only ever seen one negative comment on rvservicereviews.com for them and the complaint (a while back) does not track with any of my experiences.

Plus they revamped their RV parking area 3 years ago and have full hookups with 50 Amp service for customers and a dog park. Sometimes you have to reserve ahead! (I don't get paid to say this...).

Hank
2005 Mandalay DP
2012 Honda CRV
At Home in Custer SD
Starting to Pack for Apache Junction Arizona

[BobGed]

hanknjoyce wrote:
I have every scrap of service paperwork since we bought the MH in 2004. We've had only one chassis-related claim back in 2005 when the MH was still under factory warranty (AC failed). Otherwise a bunch of coach stuff with Good Sam. Sometimes I think our coach was the last one finished on a Friday afternoon (or perhaps Monday morning).

We may be talking about the same thing, but just to be clear, do you have all the required yearly or mileage related service records for the engine and the chassis? If so, and if the Coach Net RV Protect contract is reasonably priced, then it sounds like it would give you some peace of mind.

[hanknjoyce]

I have every scrap of service paperwork since we bought the MH in 2004. We've had only one chassis-related claim back in 2005 when the MH was still under factory warranty (AC failed). Otherwise a bunch of coach stuff with Good Sam. Sometimes I think our coach was the last one finished on a Friday afternoon (or perhaps Monday morning).

Hank
2005 Mandalay DP
2012 Honda CRV

[BobGed]

Of course I haven't read Coach Net's RV Protect contract, but overall it sounds pretty good.

I'm assuming one of your motivating factors is due to the age of your coach you could have some major problems with the engine, transmission, drive line, generator, etc.

My question is do you have complete maintenance service records as required from the date the coach was delivered? If not and you had say a major engine failure, that could give the administrator a reason not to approve the claim.

[midnightsadie]

I never buy warrenties, some where in the fine print they don,t cover what breaks. put back the money add a little and fix it yourself.