“Kudo’s to Michelin”

[HHg_in_Austin]

My Tiffin has 275 X 80 X 22.5 tires. They had a DOT code of 2212. We are about to take several long trips the spring and summer and the tires were showing some pretty bad sidewall cracking. After talking with Michelin, I was told to take it to a dealer to have the tires visually inspected. To make a long story short, Michelin sold me new tires for $112.68 each. Keep in mind these are $745 tires and mine were pushing 6 years old. I was flabbergasted, but deeply appreciative of Michelin.

Hhg

[tropical36]

rgatijnet1 wrote:

tropical36 wrote:

HHg in Austin wrote:
As an FYI: My RV is stored in a covered storage facility with the tires setting on concrete, if we don't use it at least once per month for trips, I go to the storage facility and drive the RV approximately 50 miles at highway speeds and exercise the generator.

HHG

Might be time to rethink your allegiance to Michelin, like some other of their disciples have done and for keeping more money in the bank.
Absolutely fascinates me with how some people can be so addicted to a particular brand and I'm not just talking about tires here, either.

And according to your last post, you think Michelin should have replaced the 6 year old tires for free. You siad:
"
My question is to why a $745 tire had sidewall cracking in the first place? Also with what some consider to be a superior tire, including Michelin, would charge anything for replacing them."

Since you seem to have all of the answers, name one single brand that would replace 6 year old tires. I know of no brand of tire that offers a 6 year warranty, do you????
Enlighten us all with the brand of tire that you use that is so much better and offers a free replacement after 6 years, or even offer any kind of a deal at all, without knowing how you treated those tires in the last 6 years. :R

Never said I knew of a superior tire, just a whole bunch that doesn't cost so much. As for having all the answers, I don't have that either and neither does Michelin or anyone else evidently, since I'm still waiting on engineering and technical documentation for how their tires are manufactured, that make them so superior to others.
You're right about the replacement warranties with most all other tires, but then one doesn't usually pay double and more for them in the first place and as a result, has enough money left over for buying another complete set. Now, that's saying a lot if one was to be buying 8, at a time.
Yep, the Michelin disciples are alive and well for sure, but do excuse me for not bowing my head to this marketing genius.
By the way, there's nothing to get upset about and especially with one that's just expressing his opinion about a product here. I mean it's not like I'm making any personal attacks on one's race, color or creed, unless of course, you're a company official or own a sizable amount of stock in the company. Ummmmmmmm, and come to think of it, I probably own some of their stock as well, even though it might be just a smidgen, so doubtful if I've done any real harm to my portfolio, as a result... 🙂

[rgatijnet1]

tropical36 wrote:

HHg in Austin wrote:
As an FYI: My RV is stored in a covered storage facility with the tires setting on concrete, if we don't use it at least once per month for trips, I go to the storage facility and drive the RV approximately 50 miles at highway speeds and exercise the generator.

HHG

Might be time to rethink your allegiance to Michelin, like some other of their disciples have done and for keeping more money in the bank.
Absolutely fascinates me with how some people can be so addicted to a particular brand and I'm not just talking about tires here, either.

And according to your last post, you think Michelin should have replaced the 6 year old tires for free. You siad:
"
My question is to why a $745 tire had sidewall cracking in the first place? Also with what some consider to be a superior tire, including Michelin, would charge anything for replacing them."

Since you seem to have all of the answers, name one single brand that would replace 6 year old tires. I know of no brand of tire that offers a 6 year warranty, do you????
Enlighten us all with the brand of tire that you use that is so much better and offers a free replacement after 6 years, or even offer any kind of a deal at all, without knowing how you treated those tires in the last 6 years. :R

[tropical36]

HHg in Austin wrote:
As an FYI: My RV is stored in a covered storage facility with the tires setting on concrete, if we don't use it at least once per month for trips, I go to the storage facility and drive the RV approximately 50 miles at highway speeds and exercise the generator.

HHG

Might be time to rethink your allegiance to Michelin, like some other of their disciples have done and for keeping more money in the bank.
Absolutely fascinates me with how some people can be so addicted to a particular brand and I'm not just talking about tires here, either.

[HHg_in_Austin]

As an FYI: My RV is stored in a covered storage facility with the tires setting on concrete, if we don't use it at least once per month for trips, I go to the storage facility and drive the RV approximately 50 miles at highway speeds and exercise the generator.

HHG

[Hikerdogs]

All tire manufacturers recommend driving the vehicle occasionally to help bring the emollients to the surface. These emollients keep the rubber pliable. When tires sit for months on end the outer surface dries out.

The surface becomes brittle and will crack at the stress points. Given that the sidewall has the most stress, and is the weakest part of the tire it would follow that it's the most likely place to crack.

Here's a link the the Michelin RV Tire Guide:

https://www.michelinb2b.com/wps/b2bcontent/PDF/RV_Tires_Brochure.pdf

Pages 7 and 8 cover storage and excersizing the tires for long life.

[tropical36]

HHg in Austin wrote:
My Tiffin has 275 X 80 X 22.5 tires. They had a DOT code of 2212. We are about to take several long trips the spring and summer and the tires were showing some pretty bad sidewall cracking. After talking with Michelin, I was told to take it to a dealer to have the tires visually inspected. To make a long story short, Michelin sold me new tires for $112.68 each. Keep in mind these are $745 tires and mine were pushing 6 years old. I was flabbergasted, but deeply appreciative of Michelin.

Hhg

My question is to why a $745 tire had sidewall cracking in the first place? Also with what some consider to be a superior tire, including Michelin, would charge anything for replacing them.
As to they being superior in construction to warrant the cost, I've yet to find any engineering technical data to support this, but would welcome it with open arms and just in case someone out there, has found it.

[Bruce_Brown]

chiefneon wrote:
Howdy!

Maybe things have changed concerning Michelin. I had a tread separate on a Michelin tire and damaged my TV. When I contacted Michelin they stated it much have been caused by road hazard debris. No I didn’t hit anything. Then then stated it was caused by Low tire pressure. No I use a TPMS. Long story short they never looked at the tire and refused to warranty it. No more Michelin fir me.

“Happy Trails”
Chiefneon

We had much the same experience. When ours blew, while parked in the garage, it was our fault. I had failed to get the codes off the tire before it went away, my fault. Only when I requested the tire back so I could get the codes to file a complaint with NTSB did they decide they would help us out.

I'm glad to see maybe things have changed.

[parkmanaa]

Have run Michelins almost exclusively since mid 1960's on everything you can think of; auto, pickup, class 8 trucks, motorhome and have NOT HAD ONE FAILURE. Not even noticed the "sidewall cracking" I read about.
I admit now that Michelin owns BFG I have bought a couple of sets for rigs I didn't plan to drive very long. Excellent results with them also.

I will continue to do so, paying the premium price for IMHO an ultra-premium product.

"In the tire industry 40 years; seen it all and done most of it"

[ADUS]

They gave me money to purchase any tire I chose.
Went with Goodyear G661's.
Best thing I ever did.
didn't even try to keep me with them.
Nuff said.

[chiefneon]

Howdy!

Maybe things have changed concerning Michelin. I had a tread separate on a Michelin tire and damaged my TV. When I contacted Michelin they stated it much have been caused by road hazard debris. No I didn’t hit anything. Then then stated it was caused by Low tire pressure. No I use a TPMS. Long story short they never looked at the tire and refused to warranty it. No more Michelin fir me.

“Happy Trails”
Chiefneon

[Lwiddis]

Not that unusual in the tire biz on a recall, crack or separation issue but still nice.

[Chum_lee]

HHg in Austin wrote:
My Tiffin has 275 X 80 X 22.5 tires. They had a DOT code of 2212. We are about to take several long trips the spring and summer and the tires were showing some pretty bad sidewall cracking. After talking with Michelin, I was told to take it to a dealer to have the tires visually inspected. To make a long story short, Michelin sold me new tires for $112.68 each. Keep in mind these are $745 tires and mine were pushing 6 years old. I was flabbergasted, but deeply appreciative of Michelin.

Hhg

I've always had good experience with Michelin tires. The obvious question is, . . . . . . why (what did THEY say) did they prorate your +-6 year old tires? Not that it isn't appreciated, but, was it a known design defect/fault (warranty issue) or something else?

Chum lee

[rgatijnet1]

I've had nothing but great customer service from Michelin and their dealers.

[midnightsadie]

yep they have a good rep of customer service. only rv tires I buy.and my truck.