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Refridgerator won't run on AC

luvdoggiez
Explorer
Explorer
Hi there everyone,

I went past the outside of our motorhome earlier today and heard the propane running on the refrigerator. I checked our refrigerator and it was set to auto, but running on propane. I unplugged the fridge and checked the outlet and it showed 120 volts. Does anyone have any suggestions on how to look further into this and figure out what is going on with the refrigerator?

Our refrigerator is a side-by-side refrigerator manufactured by Norcold. Our Moho is a 2003.

Thanks in advance for any assistance in this matter.

Eric and Carol Anderson
Fulltiming with two great Pit Bulls.
2003 Allegro Bus 40DP that we absolutely love! ๐Ÿ™‚
Our Blog
19 REPLIES 19

Fleet_Man
Explorer
Explorer
If the replacement circuit board does not cure the problem, check your converter charger. I had a failed Parallex 7455 converter/charger and it acted precisely the way yours is acting. It worked on propane without any problems but would not work in the AC only mode. Regular driving kept the batteries charged so I did not notice the problem until I got into more detailed trouble shooting.
2007 Winnebago Journey 34H
Toad, '08 Ford Taurus X
Blue OX, Aventa
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wa8yxm
Explorer III
Explorer III
Well the battery is good or it would not be running on propane.

If this is a Dometic then in the outside compartment on the "Floor" is a terminal board with fuses, Check the fuses. To the left of that is a black box with more fuses, Check those, and all connections.

Also make sure power is getting to the terminal board.

And if all else fails, New black box is indicated (the main control board).
Home was where I park it. but alas the.
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luvdoggiez
Explorer
Explorer
Hi there everyone,

Ok, so after finding a diagnostic manual on the net, I checked the heater rods and both had 61 ohms of resistance. Since the fuses were good and there was power to the board, the diagnostics said to replace the control board.

I got a new board through Amazon. In looking at the old board, it looks like there was a failure at the main A/C resistor. The board is scorched under the big blue resistor. My question is, for anyone who might have replaced their board, did you have the same problem and did you have any problems after that?

Thanks for the help and the insight!

Eric and Carol Anderson
Fulltiming with two great Pit Bulls.
2003 Allegro Bus 40DP that we absolutely love! ๐Ÿ™‚
Our Blog

vegasfoodguy
Explorer II
Explorer II
dougrainer wrote:
vegasfoodguy wrote:
Reset the GFI.

Terry


He stated he checked for 120 at the refer receptacle and had 120 volts. Doug


Sorry, I missed that.

Terry
Monaco Diplomat, Cummins, 38a
Toad Grand Cherokee and Jeep Wrangler, Brake Buddy.

dougrainer
Nomad
Nomad
vegasfoodguy wrote:
Reset the GFI.

Terry


He stated he checked for 120 at the refer receptacle and had 120 volts. Doug

vegasfoodguy
Explorer II
Explorer II
Reset the GFI.

Terry
Monaco Diplomat, Cummins, 38a
Toad Grand Cherokee and Jeep Wrangler, Brake Buddy.

dougrainer
Nomad
Nomad
1. You CANNOT reset a Norcold control module by disconnecting 120 and 12 volt power, regardless of how long you leave it disconnected.
2. The ONLY way to reset a non functioning Norcold Board (NO CO CODE) is to use a jumper wire to ground OR, doing a specific procedure for the newer module boards that can be reset without the jumper wire.
3. IF the refer works on LP, then there is NO problem that can be fixed by a reset as the board is functioning
4. If ON Auto and you have 120 volts and it runs on LP, then the 99% odds are the 120 fuse on the circuit board is BAD. BUT, for the fuse to go bad, there must be a reason. Usually, 1 of the 2- 120 elements has either a short (will blow the fuse immediately) or an intermittent short that happens when the defective element gets hot. IF the unit is over 10 years old and the 120 fuse blows, it is BEST to replace BOTH 120 elements as well as the fuse. Doug

Robbie_Welch
Explorer
Explorer
Just went through the same problem with my Norcold. Got the answer on this form. My trouble was a blown fuse (The glass fuse) on the control board. Don't check the fuse with out removing it from the board or it will check good but will be blown. Hope this helps. Robbie

Old-Biscuit
Explorer III
Explorer III
luvdoggiez wrote:
So it looks like our Refrigerator has two A/C heater elements. Both of the wire sets look identical and both are labeled as 120 VAC heater elements. Both tested out with the ohm meter at about 73 ohms. So, I'm thinking the control board may have failed. Does anyone know of testing instructions for a board with a part number of 621271?

Thanks for the help!

- Eric -


Did you check the AC fuse on control board?
If you have a 1200 model.....it's a 5A glass fuse
If you have a 1210 model.....it's a 8A glass fuse

Both AC heaters should have a resistance measurement of 58-64 Ohms at ambient temp (must be at ambient for correct reading)
Amp draw should be 1.8A for each heater

IF fuse is good (and fuse clips) you can unplug heaters, wire them directly to 110V AC power source.......run fridge overnight and check temps.
If it cools correctly with heaters wired directly.......control board
Is it time for your medication or mine?


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2007 HitchHiker II 32.5 UKTG 2000W Xantex Inverter
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doxiemom11
Explorer II
Explorer II
Our camper neighbor just had this. Shut the refrigerator off inside. Then go outside and unplug the 110, then unplug the 12 volt. Go have a beverage and then come back - plug 12 volt back in - then the 110. Go inside and turn back on. This is like rebooting a computer. It worked on theirs - worth a try.

luvdoggiez
Explorer
Explorer
So it looks like our Refrigerator has two A/C heater elements. Both of the wire sets look identical and both are labeled as 120 VAC heater elements. Both tested out with the ohm meter at about 73 ohms. So, I'm thinking the control board may have failed. Does anyone know of testing instructions for a board with a part number of 621271?

Thanks for the help!

- Eric -
Fulltiming with two great Pit Bulls.
2003 Allegro Bus 40DP that we absolutely love! ๐Ÿ™‚
Our Blog

Patrol_65
Explorer
Explorer
Check the 5 amp fuse first. I have a Norcold 8142 that does the same thing occasionally.
Nathan and Linda
KF4GYL
2000 Winnebago Chieftain 35U Ford Triton V10 F53 Banks Power Pack

stickdog
Explorer
Explorer
I replaced the electric element in mine a couple months ago. Cost 38-78 on the net. I salvaged one from a junked fridge.
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Old-Biscuit
Explorer III
Explorer III
Helianthus 52N wrote:
Shot in the dark here from someone who knows next to nothing about how things work... hehe.

I have a Norcold in my new to me fifth wheel. A week after purchase and running on AC, the fridge packed it in. The troubleshooting section of the manual didn't help at all. But the owner of the RV dealership sure did. He came out to where I am and took a look at the back end of the fridge. He unplugged everything back there. The AC plug, the generator thingie and the propane whatever. Waited a few seconds, then plugged it all back in again. Apparently, the control center of the fridge, much like a computer sometimes, needed a reboot.


Sounds like they did a hard reset.
Not something that should be needed.......but required when the Norcold doesn't work on electric OR propane
Is it time for your medication or mine?


2007 DODGE 3500 QC SRW 5.9L CTD In-Bed 'quiet gen'
2007 HitchHiker II 32.5 UKTG 2000W Xantex Inverter
US NAVY------USS Decatur DDG31