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Repair Shop Wait Times. What was the longest wait?

bob_b1
Explorer
Explorer
How long have had you had your motorhome in the shop for?

I brought my rig in on July 13th for some brake work and a new alternator.

It took them 3 weeks to even look at it. Another 8 weeks later, they conceded that they couldn't locate new calipers. It took me 5 minutes of web searching. I gave them the parts and now they are still dragging their feet.

They are the only game in town, otherwise I'd go anywhere else.

I'd do it myself, but I don't have the heavy equipment for it.
'93 Itasca Suncrusier diesel towing a '05 Honda CR-V.
Bob, Pam(DW), Bridget(DD) and Christine(DD)
See you at most of the Penn State tailgates:)
22 REPLIES 22

jplante4
Explorer II
Explorer II
Dropped the Green Machine off at the place where I store it between trips with a work order to replace the genny muffler and the main tailpipe. That was on Sept. 12th. Went to pick it up on Oct. 17th to find that nothing had been done and the bus wouldn't start. The carb was bone dry, so I suspected the fuel pump. The ace tech banged on the fuel tank to get the fuel pump to start, ran it and called to say it was running. Went to pick it up and it wouldn't start. I think it's in the shop today. Last trip of the season is next weekend. Hopefully they have it done.
Jerry & Jeanne
1996 Safari Sahara 3530 - 'White Tiger'
CAT 3126/Allison 6 speed/Magnum Chassis
2014 Equinox AWD / Blue Ox

rgatijnet1
Explorer III
Explorer III
I think it matters if an appointment was made or if you just dropped the coach off for service, unannounced.

timmac
Explorer
Explorer
I took mine in for service at a truck repair place here in Vegas, in at 8 am and done by 5 pm, however it was just fluid change and front bearings inspected and repacked.

I also had a appointment setup so it was done in a day vs 2 to 3 days.

peaches_cream
Explorer
Explorer
Judging from post on this site, 12 to 15 months is the normal wait time. :?

darsben
Explorer II
Explorer II
I find multiple truck repair places within 30 miles of your town. GO TO A TRUCK REPAIR Place not an RV dealer.
I leave mine at my truck repair place with a list of items needed. We agree on a pickup date and on that day it has been done. Never longer than one week and that is because I come in without prior appointment and a not in a hurry to get it back.
Traveling with my best friend my wife!

gbopp
Explorer
Explorer
It's time to find another place to do your repairs.
When they told you they couldn't find the calipers, that should have been a major red flag.
It sounds like they don't want to do your work.
I would be moving on.

pompomgirl
Explorer
Explorer
We took our C in for some pretty severe body damage after DH hit a deer on the right front fender. They had it from October until February. In fairness, though, we were just as happy for them to have in inside much of that time, and for when it was outside, they winterized it free. And it wasn't exactly during the busiest RVing season.

Recently our A was in for a new roof and a few other incidental things, and they got it on Monday and finished up on Friday but kept it another day because they wanted it to dry more and it was raining. In that case, we kept on top of them because we were living in a hotel at $150/day (pet-friendly and with a full kitchen, which we used to save costs). They were pretty efficient because we reminded them daily about the cost of the hotel.

SuzzeeeQ2012
Explorer
Explorer
We took ours in to have the heater fixed, and we took it in on October 4th. We got it back on the 21st.


that's too long.
1997 HR Endeavor Turbo Diesel