Service On Sprinter Chassis?
Has anyone had and issues or problems getting service on the Sprinter Chassis, with respect to parts being available and high cost. Or have you had to travel a long distance to get service? Just curio...
Forum Discussion
We have been experiencing rather poor service from Sprinter dealers in regards to the emissions systems in our Roadtrek. Dealers are "too busy" to look at anything for one or two weeks. If we are traveling, as were were two years ago in Minneapolis/St. Paul, we couldn't afford to wait for more than a week in a motel while the dealers were putting us in the queue behind the commercial Sprinter users. So, we live with faults until they become a crisis. The other side of it is some dealers are too busy to even do a proper diagnostic until a crisis develops and then it takes weeks to find and then "fix" the problem by throwing parts at it until something happens to work. I have a saga of our Roadtrek that I would like to share, positive for the Roadtrek but negative for the dealer support of the Sprinter. To bad it is too long to share on this forum.
Right now we are waiting for the dealer 50 miles away to fix the emissions problem that made us abort our 2 month long trip to our grandaughter's birthday. It has today been two weeks sitting at the dealer.
Right now we are waiting for the dealer 50 miles away to fix the emissions problem that made us abort our 2 month long trip to our grandaughter's birthday. It has today been two weeks sitting at the dealer.
