Thoughts of this dealers policy on possible purchase.
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โMay-02-2018 05:31 PM
Model 3851
Length : 38
Chassis : Freightliner XC Raised Rail
Engine : 300 HP. CAT Turbo Diesel
Mileage: 100k
What I have learned in my research, having no hands-on with the purchase of a motorhome, has led me to believe that this is a pretty good buy. I love the fact that it has a lot of miles in combination with the fact that it looks show room new. That tells me itโs been tried and true, itโs been used about the average of 5000 miles a year, so hasnโt been sitting up anywhere and anything that has broke has been repaired along the line. Add in the condition of the exterior and tells me itโs been better than well-maintained. The interior has been partially updated, the carpet removed and tile put down and they also added lots of updates. But the condition of the painted exterior alone is what is selling me. It was obviously babied and cherished by its owners.
I would post pictures but suffice to say that based upon 30+ pictures and a 30 minute video, itโs really hard to explain how the exterior looks as it does, but it shines like a brand new silver dollar! So does the interior but interior can be renovated and re-done. The exterior is original!
My problem is with the dealer. Parkway RV Center Ringgold Georgia. Itโs evidently a high volume, in and out dealership that has tons of turnover and a selection second to none. So Iโm sure these policies have been put in force for a lot of good reasons and I see the logic behind some of it. Iโm sure thereโs a lot of Lookie Lucyโs in this business that drive them insane and never purchase. That said:
They have two prices. No haggle absolute firm price, donโt bother asking. That includes them bringing it into the service center and doing this ridiculous 5 billion point inspection that everybody claims they do, but in essence they just put a checkmark next to everything and push it out the door... and anything thatโs wrong whatsoever, they will fix at their cost and the price does not go up for any reason. OR, pay for it and drive it off the lot and itโs all yours at a cheaper price to be negotiated on site. As is.
The problem Iโm having is this. And I donโt know if this is standard in the industry. But I seem to be screwed no matter which choice. They donโt do any inspection prior on any units until they receive a nonrefundable $2500 deposit. Once they receive a deposit you have 7 days to pay the balance.
Unfortunately, it will take them 2 to 3 weeks (they are honest and upfront about this), to get it in line and go thru the service department to go through it so if something is found out after you pay for it in full, too late. Of course theyโre going to fix it so it shouldnโt matter. But they will not let you take it on a test drive until you PAY for the unit IN FULL!!!
They will not allow anyone to take a test drive until it has ibeen through the inspection department to make sure itโs safe to drive, and because these inspections take longer than 7 days, that translates into meaning youโre going to have to pay in full before you ever get behind the wheel... but they always add that they just drove it 500โ miles when they purchased it and it drove great. Why they are able to drive it without a safety inspection but we cannot Iโm not sure I understand.
Keep in mind its the same situation if you purchase it as is. You have to buy it first before you can even test drive it. To make matters worse, they give no warranty no matter what choice you choose. They have one of those 90 day extended warranties but thatโs not the same thing. So if you choose the no haggle price and let them bring it through their center, you are basically not going to know if something is wrong until you really get on the road and drive it ia few hundred miles to only then find out they missed a few things. And at that point itโs too late.
I have spent 45 minutes reading the reviews and spoke to the salesman today. The reviews are mixed. 75% really good, 25% horror stories about how they paid the deposit, blah blah, couldnโt get it back, problems with the unit, there doesnโt seem to be any gray area with this dealer. Itโs either raving good reviews or straight to a horror story. But their prices are really hard to beat and that is a really good thing.
I am tempted to drive down tomorrow morning and give them the deposit. But I donโt really know what Iโm looking for. I can act like I know what Iโm looking for. But I really donโt lol. However every bit of my gut feeling is telling me no matter how bad I want this particular unit after searching for months, to walk away because I donโt like the aspect that I canโt take it on a test drive even AFTER giving them a $2500 nonrefundable deposit!
Conversely, hundreds of people are doing exactly that and are very satisfied and leaving good reviews! I have come to trust this forum over all others I am a member of. So would like some input please ๐
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โMay-06-2018 09:20 PM
Plumber101010 wrote:road glide wrote:
17 years old and 100k....You will never find a Car, Pickup, RV, without some issues...
Didnโt quite follow you, are you saying that means it could be a good buy?
I'm saying be prepared to spend money. Not necessarily a good buy...
You are dealing with a house and car...there will be something that is not apparent and will need attention.
Units are not even perfect from the factory new.
I read on the forum once, everytime out on a trip, you will fix something or have to repair something....this is true for the most part...but wouldn't trade memories for anything...
Model 3753 - Triple Slide
2002 Jeep Liberty Limited 4x4 toad
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โMay-06-2018 02:15 PM
Jayhawk wrote:
Here is all you need to know:
https://www.ripoffreport.com/reports/parkway-rv-ctr/ringgold-georgia-30736-5152/parkway-rv-ctr-william-billy-adams-they-cheated-us-ringgold-georgia-1122010
https://www.ripoffreport.com/reports/parkway-rv-center/ringgold-georgia-30736/parkway-rv-center-horrible-customer-service-ringgold-georgia-1431945
https://www.bbb.org/chattanooga/business-reviews/recreational-vehicles-dealers/parkway-rv-center-in-ringgold-ga-17705/reviews-and-complaints
https://www.bbb.org/chattanooga/business-reviews/recreational-vehicles-dealers/parkway-rv-center-in-ringgold-ga-17705.
Run Forrest, Run
I almost hate to reply as it may keep the thread going when I think itโs already been well-established I have no intention of buying it. Mainly because of the tires which makes the price no longer a good buy anymore. In fact itโs not even a fair buy LOL.
But not because of the dealership. I still donโt have any problems with the dealership because I know firsthand that you cannot deal with the public for 50 years and not get a lot of weird customers. A LOT of them. Personally I like it when the owner is involved in the every day to day operations and heโs accessible.
But did you read those links you sent me fully to the end? You canโt just read the negative review, but the ownerโs responses as well. Iโve been self-employed for 30 years and I know firsthand how customers will downright lie on a review, and say anything they can to bring you harm, normally because they are seeking an unjustified refund and think that one will be offered in exchange for removing the reviews.
But I do believe itโs grossly unfair to highlight a companies negative reviews, while ignoring the other several hundred good reviews.
I also find it very rare that owners take the time to write such long responses as this one ALWAYS does. I donโt care what RV lot you go to, they are going to have bad reviews. Itโs just the way it is. Every business has bad reviews it cannot be helped. What matters is whether the owner takes the time to respond to it, and how the owner reacts to it. I have found the owner in this case to be upfront and I believe what he writes because of the way in which he is writing it. But doesnโt mean heโs not adding his own flair and maybe making himself look too much like a saint... LOL
In short, Iโm not buying this vehicle because I have any issues with the dealer now that we found out the down payment / test drive scenario is not the norm, but in fact the occasional situation and it all started to makes sense to me. Itโs not a perfect world but I donโt think I have ever been to an RV lot and not read negative reviews no matter how good they are.
The third review you sent to me just doesnโt make absolutely any sense. These people got an approval from their bank, but when they called the dealer, the dealer said weโre not interested in doing business with you any longer??? When you read stories like that, itโs obvious there is a big gap somewhere in the story being presented and just doesnโt add up as thereโs no reason a dealer will turn down a sale unless thereโs something else going on.
I have never stepped foot on this business lot so I have nothing to gain or lose by defending them. But in general concept, one cannot just looked at negative reviews when someoneโs been in business for 50 years. You have to compare it to all the good reviews as well ๐
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โMay-05-2018 09:34 AM
Plumber101010 wrote:Absolutely no possible way would I ever agree to this.
gut feeling is telling me no matter how bad I want this particular unit after searching for months, to walk away because I donโt like the aspect that I canโt take it on a test drive even AFTER giving them a $2500 nonrefundable deposit!
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โMay-05-2018 09:31 AM
https://www.ripoffreport.com/reports/parkway-rv-ctr/ringgold-georgia-30736-5152/parkway-rv-ctr-william-billy-adams-they-cheated-us-ringgold-georgia-1122010
https://www.ripoffreport.com/reports/parkway-rv-center/ringgold-georgia-30736/parkway-rv-center-horrible-customer-service-ringgold-georgia-1431945
https://www.bbb.org/chattanooga/business-reviews/recreational-vehicles-dealers/parkway-rv-center-in-ringgold-ga-17705/reviews-and-complaints
https://www.bbb.org/chattanooga/business-reviews/recreational-vehicles-dealers/parkway-rv-center-in-ringgold-ga-17705
Run Forrest, Run
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โMay-05-2018 06:31 AM
Bruce Brown wrote:
Other than the crazy dealer practice IMO the price is also out of line. I think you could find a newer, equally as nice unit at a more customer friendly dealer.
Tell him where. That's all he is asking.
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โMay-05-2018 06:28 AM
road glide wrote:
17 years old and 100k....You will never find a Car, Pickup, RV, without some issues...
Didnโt quite follow you, are you saying that means it could be a good buy?
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โMay-05-2018 03:56 AM
Bruce & Jill Brown
2008 Kountry Star Pusher 3910
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โMay-04-2018 09:03 PM
Model 3753 - Triple Slide
2002 Jeep Liberty Limited 4x4 toad
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โMay-04-2018 06:27 PM
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โMay-04-2018 04:55 PM
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โMay-04-2018 12:08 PM
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โMay-04-2018 06:17 AM
Plumber101010 wrote:Their inventory of all towable RVs total 41 units. You can't get several hundred sales from that.hoosiermark wrote:
Something just does not seem right. OP says salesman said they go thru 50 units a month and get 50 in a month and sell hundreds and hundreds a month. If you only get 50 units in, you would run out of units. Plus the fact that if they are that busy and the service department is that far behind it begs the question, why would you not expand the service department and the same with the sales department. I know in Indiana that is what the dealers would do to meet demand. Any dealer that would not be expanding to serve the customers must not be a good businessman. Walmart figured it out, give the people what they want where they want it. If I ran that business and was that busy on Saturdays, we would have more sales people to allow customers time to drive and buy, same with the service department.
Think you misread my post. Said they sell 50 MH and get 50 in, which makes total sense. And that ALL RVโs sold was several hundred. TT, FW, MH, Tent Campers... well sure you get the point lol.
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โMay-03-2018 11:50 PM
Plumber101010 wrote:
I mean if theyโre going to fix everything no matter what, LMAO!
LMAO here also at that sentence.....sure they are LMAO......are they fixing all that no matter what stuff prior to or after signing the sales agreement, and handing over the funds. Sure they are......sure they are.....
RUN!
I've dealt with quite a few RV dealers as I am anal when it comes to buying stuff. After talking with, or negotiating with, at least 50 different ones in PA and 5 or 6 different states around same, I have a list of 5. Three of which I partially trust and 2 which I totally trust.
Buyer beware.
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โMay-03-2018 11:37 PM
hoosiermark wrote:
Something just does not seem right. OP says salesman said they go thru 50 units a month and get 50 in a month and sell hundreds and hundreds a month. If you only get 50 units in, you would run out of units. Plus the fact that if they are that busy and the service department is that far behind it begs the question, why would you not expand the service department and the same with the sales department. I know in Indiana that is what the dealers would do to meet demand. Any dealer that would not be expanding to serve the customers must not be a good businessman. Walmart figured it out, give the people what they want where they want it. If I ran that business and was that busy on Saturdays, we would have more sales people to allow customers time to drive and buy, same with the service department.
Think you misread my post. Said they sell 50 MH and get 50 in, which makes total sense. And that ALL RVโs sold was several hundred. TT, FW, MH, Tent Campers... well sure you get the point lol.