It's a good idea to install something supplemental to the OEM Dometic roller tube latch. Dometic improved that latch, many years ago now, but with just about every awning make and model, ONE CATCH keeps the Roller Tube from Turning. Many of us bungee, ZIP tie, etc, the Arms closed, thinking it will prevent uncommanded deployment of the awning. That's BigWords for Coming Unrolled on the Road. It happens when the the Catch doesn't hold and the Roller turns a little. That loosens the roll of awning. Loosened enough, it becomes like a paratrooper's pilot chute. It catches enough air to forcibly unroll the bulk of the awning and does it in seconds. Those arms get ruined in the process because the awning is now a drag chute against the forward momentum of the coach.
There are various hardware patches. Clamps, etc. to hold the tube like a parking brake. A good fast fix is to put the hook of the pull-down rod one of the slots in the rear awning cap. Then spring it against the Arm and Bungee Cord it in place. The Rod, locked in the Cap and braced against the Arm, won't let the Roller turn.
You probably heard lots of Arm Noise from up high because the Upper Arm mounts at the Coach's Roof Line.
EDIT: If it's windy when you roll the awning up after camping, it's likely the fabric won't roll quite "true." Like seeing a scroll at the end of a roll of gift wrap when you didn't roll it back "just right." That little crookedness can keep the arms from nesting together. The only repair you might need would be to deploy and retract the awning again.
If God's Your Co-Pilot Move Over, jd
2003 Jayco Escapade 31A on 2002 Ford E450 V10 4R100 218" WB