Forum Discussion
MarkTwain
May 07, 2015Explorer
ERS services?? questions to ask:
1. Does state Farm provide ERS services uniformly in all states, cities, counties?
2. Does State Farm have any exceptions regardig the size, model A, C, TT, 5th wheel rv units? Will they provide a large 45' flat bed trailer if they have to wench the whole unit to tow it to get fixed. Will they tow your motorcycle , golf cart as well, if you have one? My truck fuel pump went bad while I was towing a 32' TT. Good Sam ERS tow service unhooked my 1 ton truck and wenches it up on the flat bed. Then he hooked up to trailer and away we went to the nearest Dodge Dealer 50 miles away. At the dealership, the driver unhooked the TT, lowered the truck to the shop, then he hooked up my TT and drove me a near by RV Resort and set it up in my RV site:):)
3. Do you have to pay up front or will the towing service just bill your ERS service?
4. Is it the policy of State Farm to only tow you ONLY to a facility that is qualified to fix your RV?
5. Are there any limitations on the milage distance you can be towed? Do you have to pay extra per mile if your tow is beyond your policy? How much per mile do you have to pay?
6. Will your ERS provide services for all your vehicles, even in your own back yard i.e. dead battery?
7. Will State Farm provide a 7/24 phone tech service assistance.
1. Does state Farm provide ERS services uniformly in all states, cities, counties?
2. Does State Farm have any exceptions regardig the size, model A, C, TT, 5th wheel rv units? Will they provide a large 45' flat bed trailer if they have to wench the whole unit to tow it to get fixed. Will they tow your motorcycle , golf cart as well, if you have one? My truck fuel pump went bad while I was towing a 32' TT. Good Sam ERS tow service unhooked my 1 ton truck and wenches it up on the flat bed. Then he hooked up to trailer and away we went to the nearest Dodge Dealer 50 miles away. At the dealership, the driver unhooked the TT, lowered the truck to the shop, then he hooked up my TT and drove me a near by RV Resort and set it up in my RV site:):)
3. Do you have to pay up front or will the towing service just bill your ERS service?
4. Is it the policy of State Farm to only tow you ONLY to a facility that is qualified to fix your RV?
5. Are there any limitations on the milage distance you can be towed? Do you have to pay extra per mile if your tow is beyond your policy? How much per mile do you have to pay?
6. Will your ERS provide services for all your vehicles, even in your own back yard i.e. dead battery?
7. Will State Farm provide a 7/24 phone tech service assistance.
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