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1st Gen iPad keeps closing to home page

bob213
Explorer
Explorer
Can't surf the net or read email without iPad shutting down browser and returning to home page. I have latest software and full battery. This is wife's. Anyone know of a fix?
If it can't be fixed, any suggestions on a replacement to just surf the net and emails preferably with a 10" screen.
Thanks for any suggestions.
You can avoid reality, but you cannot avoid the consequences of avoiding reality โ€“ Ayn Rand
6 REPLIES 6

bob213
Explorer
Explorer
I'm running ios 5.1.1. Did a complete reset. Got rid of all apps and pictures. Works better but is still not right. Wife says we're going to the store for a new one today...........Thanks for the suggestions, it was worth a try.
You can avoid reality, but you cannot avoid the consequences of avoiding reality โ€“ Ayn Rand

Nutinelse2do
Explorer
Explorer
The Gen 1 I pad is not compatible with IOS 7, which is the latest. Not sure what you downloaded, but wasn't 7.
I pad 2 and later are the only ones that are compatible.

If you have a valid back up, I would reset the unit completely back to factory settings to see if problem is hardware or software.

Sold my original last year and got a 4 for the very reason you are stating, plus, none of my games would work.
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1492
Moderator
Moderator
When's the last time you deleted mobile Safari browser cache files in your iPad?

Once you do so, I don't believe there is a way to disable cache directly in mobile Safari. But you could enable Private Browsing mode which would automatically delete both cache/cookies/history when the browser is closed to free up storage memory. The disadvantage of doing so is that Safari won't leave you logged in to websites such as RV.NET. You'll have to re-log in each time you start up Safari.

Fizz
Explorer
Explorer
Delete everything you seldom use. It's not lost forever, iTunes knows you own it and will let you download it again, even apps you paid for.

chiefneon
Explorer
Explorer
Howdy!

My LW had a first generation iPad 16gb. She started having the same problems. After doing a lot of research on the net she found it was due to not enough memory in hard drive. She finally gave in and recently purchased her a new iPad Air 128gb problems solved.

"Happy Trails"
Chiefneon

Rex_Haul
Explorer
Explorer
The number one troubleshooting tip for any Apple iDevice is to shut it down and restart it. The iPad is no different. If you are experiencing issues with the iPad, whether it is an unresponsive iPad, apps randomly crashing, (returns to home screen) or the iPad is simply running too slow, it might be time to reboot the iPad.

When you reboot the iPad by shutting it down and powering it back on, you flush all apps content from memory, even those that have misbehaved, even those that appear to still be running when you double click the home button. This is a safe process that will keep all of your data on the iPad. In essence, rebooting the iPad gives it a clean slate and plenty of elbow room, which clears up any problems caused by an app running amok.

HOWEVER, if that app is still running, (verify by double clicking the home button) Hold your finger on the app you wish to quit in that bottom row that appeared when you double clicked the home button from any screen except sleep and a red circle will appear with a line threw it (-) Touching the red circle on any app you wish to quit will make it go away.

Still busticated?
Reboot the iPad

Hold down the Sleep/Wake button for several seconds. (This is the button on the top edge, on the right if you are facing the screen.)

The iPad will prompt you to slide a button to power off the iPad. Follow the directions on the screen by sliding the button from the left side to the right to reboot the iPad.

If the iPad is frozen or stuck, hold down both the Sleep/Wake button and the Home button. This will force the iPad to power down.

The iPad screen will display the circle of dashes which indicates it is busy. Once the iPad has finished shutting down completely, the screen will go completely black.

Once the iPad's screen is completely black, hold down the Sleep/Wake button for several seconds. This will allow you to restart the iPad.

When the Apple logo appears in the middle of the screen, you can release the Sleep/Wake button. The iPad will restart shortly after the logo appears.

Fixed? No?

Plug the iPad into the computer and do a back-up, not just a sync. (Right click the iPad's icon at left in the device list to get the option.)

When fully backed up, a sync wouldn't hurt. When that's done, use Recovery mode:

Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.

Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.

Plug the device's USB cable into your computer only.

Hold down the device's Home button as you connect the USB cable to it.

When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.

If this hasn't fixed it it's time for a gen. 3 iPad from the Refurb Store at apple.

http://store.apple.com/us/browse/home/specialdeals/ipad
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