Answer Your Phones
Mr. Lemonis, have you ever called your stores on their regular lines we customers use? Try it and good luck. I tried to get parts from the Spokane, Wa store and could never speak with a human. Finally...
Forum Discussion
I have tried to stay away from CW stores since they changed from having Work Kampers on the floor, Oregon has two stores I like Hillsborough and Wilsonville. Wilsonville is a GREAT store, at least it has been for us for at least 20 years. Two years ago we had tried to find a shop where we could have the oil changed, drove from Cal/Or boarder up 101 to Cape Disappointment, leaving CD, I had DW call Wilsonville, got us in the next morning, spent the night in the parking lot to be there at opening. One rig in front of us and one on the other rack from previous day. DW got us McDonalds and while she was gone, one of the gals in the office was making a donut run and ask if we would like something from the donut shop.
Valencia CA store was great but back 20 years ago they had work kampers on the floor, they knew what we were talking about and went to parts and told the staff what it was in their auto parts vernacular. Then suddenly, there were all these guys in insurance, car salesman, shiny flashy suits and then the dealership opened and nobody on the floor. Went in one evening during the remodel and the staff in the store were joking with a customer they knew(all six of them). Between the graba## and ignoring us, we went home without the $400 or $500 worth of accessories we went to buy.
All the other stores we have tried to deal with were like those mentioned earlier in this post.
Sure glad there is a fairly decent parts store within a reasonable distance and that the internet is available too.
Valencia CA store was great but back 20 years ago they had work kampers on the floor, they knew what we were talking about and went to parts and told the staff what it was in their auto parts vernacular. Then suddenly, there were all these guys in insurance, car salesman, shiny flashy suits and then the dealership opened and nobody on the floor. Went in one evening during the remodel and the staff in the store were joking with a customer they knew(all six of them). Between the graba## and ignoring us, we went home without the $400 or $500 worth of accessories we went to buy.
All the other stores we have tried to deal with were like those mentioned earlier in this post.
Sure glad there is a fairly decent parts store within a reasonable distance and that the internet is available too.
