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Brand New Vizio 40 inch TV problem, HELP

Cloud_Dancer
Explorer II
Explorer II
I have Direct TV satellite and Spectrum ground cable. I replaced the bedroom 32 inch Samsung with a 40 inch Vizio, from Best Buy. It has 4 HDMI ports and ONE port for regular co-ax cable connector. I connect Spectrum using HDMI port and Direct using co-ax cable.
I could not make this new TV show anything on Direct TV, except NO SIGNAL. I went back and explained the problem to Best Buy. They said it would cost me $100 if they sent out a Geek techie,...OR I could have another 40 inch Vizio, in the new sealed box.
I connected the new one, with same results! I tried it with my two other Direct TV receivers, with same results. I replaced the co-ax cables, with same results,...NO SIGNAL. I connected, one by one, ALL my other TVs, total of five. They all receive Direct TV just fine.
Is this model Vizio simply not compatible with Direct TV signal?
Willie & Betty Sue
Miko & Sparky
2003 41 ft Dutch Star Diesel Pusher/Spartan
Floorplan 4010
Blazer toad & Ranger bassboat
50 REPLIES 50

Tom_M1
Explorer
Explorer
Here's a blow by blow of the OP's situation:

First off, the OP has done a channel scan and can view the sat box but the image does not fill the screen. Somewhere either on the remote or in the on-screen menu there will be a function to change aspect ration and zoom. You can select zoom to fill the screen.

His cable box is already connected via HDMI and and he can view that fine.

I'm assuming that the sat box has only coax RF out and composite out and no HDMI or component outputs. Both of the outputs are 480 standard definition. RF being the worst of the two outputs. Even if the box could receive high def the output to the TV would be standard def.

His TV is a Vizio V405-G9 which does not have a component (RGB) input.

I have a Vizio 32" TV. At the time that I purchased it, it was about the only 32" that had a 1080 screen. Great picture but would not buy another one. It takes forever to do a channel scan. If you have stations coming in from a different direction you have to do a complete scan and lose the previous ones. You can not add to the existing list. On other TVs I was able to enter in the RF channel and the TV would remap the RF channel to the virtual channel without doing a complete scan.
Tom
2005 Born Free 24RB
170ah Renogy LiFePo4 drop-in battery 400 watts solar
Towing 2016 Mini Cooper convertible on tow dolly
Minneapolis, MN

Community Alumni
Not applicable
I have an old DTV Receiver like Cloud Dancer and I am running a 32 inch Visio TV and I am using component cable to run it seems to work good but OTA is the best.

Just my 2ยข

JimR

1492
Moderator
Moderator
Well, at least you got 3-HDMI inputs. My Vizio smart TV only came with 2. :h

The color reproduction is the best part of it. I did manually adjust it though.

MrWizard
Moderator
Moderator
32" Visio TV here, no problems with OTA TV
No problems with the remote
1080p excellent picture, it is Not A smart TV with internet and wifi
3 HDMI input ports, 1 near useless usb port
Near useless because it is only good for still image photos, won't play video files, I use other hardware to send video to HDMI input
I can explain it to you.
But I Can Not understand it for you !

....

Connected using T-Mobile Home internet and Visible Phone service
1997 F53 Bounder 36s

wa8yxm
Explorer III
Explorer III
If using COAX input try both channel 3 and 4 both Cable and Antenna settings.

Contact Direct: your receiver may not output RF or may not be configured to output RF.. You said you have 4 HDMI Ports. Try one of them with the Direct box.
Home was where I park it. but alas the.
2005 Damon Intruder 377 Alas declared a total loss
after a semi "nicked" it. Still have the radios
Kenwood TS-2000, ICOM ID-5100, ID-51A+2, ID-880 REF030C most times

Bill_Satellite
Explorer II
Explorer II
That's interesting. Maybe you got a TV built on a Friday! I have had excellent success with the many Visio TV's I have owned over the years. Nothing ever like the problems you describe. Our new coach came with Samsung TV's and they are fine but lacking in some of the functions the Visio had.
What I post is my 2 cents and nothing more. Please don't read anything into my post that's not there. If you disagree, that's OK.
Can't we all just get along?

1492
Moderator
Moderator
Not a fan of VIZIO smart TV. Mine came with one dead HDMI input. Wasn't worth taking it back as I use an HDMI switcher anyway. Also, the included remote seems quite flimsy, the full length battery cover won't stay closed without tape. Not to mention, the buttons don't align properly. Trying to power off will often bring up Amazon Prime Video, the button directly below. Luckily, I have Logitech programmable remote. It's also the only TV I have that occasionally loses sound or other channel select issues, requiring the built-in OS hard power reboot. Just too many QC issues for me. Went with TCL instead.

Tom_M1
Explorer
Explorer
The OP has already figured out the channel scan.
Tom
2005 Born Free 24RB
170ah Renogy LiFePo4 drop-in battery 400 watts solar
Towing 2016 Mini Cooper convertible on tow dolly
Minneapolis, MN

Retired_JSO
Explorer
Explorer
Iโ€™ve done this a thousand times. D10-12 receiver has coax output. Turn receiver on then go to TV antenna channels and scan. Should pick up channel 3or 4. Direct tv screen should then be visible.

George441
Explorer
Explorer
Cloud Dancer wrote:
I have Direct TV satellite and Spectrum ground cable. I replaced the bedroom 32 inch Samsung with a 40 inch Vizio, from Best Buy. It has 4 HDMI ports and ONE port for regular co-ax cable connector. I connect Spectrum using HDMI port and Direct using co-ax cable.
I could not make this new TV show anything on Direct TV, except NO SIGNAL. I went back and explained the problem to Best Buy. They said it would cost me $100 if they sent out a Geek techie,...OR I could have another 40 inch Vizio, in the new sealed box.
I connected the new one, with same results! I tried it with my two other Direct TV receivers, with same results. I replaced the co-ax cables, with same results,...NO SIGNAL. I connected, one by one, ALL my other TVs, total of five. They all receive Direct TV just fine.
Is this model Vizio simply not compatible with Direct TV signal?

I am getting confused, why you use co-ax cable connector.
Anyway, I searched online and found this.

Press the input button, keep on holding and then select tv or DTV input.
Reset the tv to factory settings. For that, do System > Reset & Admin > Reset to Factory Settings. If needed, go to โ€œhelpโ€ options to fix any further issues.
Hope this might help you.
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Cloud_Dancer
Explorer II
Explorer II
Bill.Satellite wrote:
Unfortunately, even if you get an HD receiver which is capable of High Def, if you are using a dome, the dome can only receive SD programming and the picture will be small and it will be cr@ppy. However, it will be a more simple setup as you just select the appropriate HDMI input. That will also allow you to connect your existing OTA TV antenna to that one coax connection, do a new channel scan and you will be able to watch all of your favorite local TV channels in FULL HD! The OTA TV is the VERY BEST TV viewing available as it is not compressed like the other options. Want to watch the Super Bowl and you have Cable or DTV or DISH? Switch to the OTA antenna for a substantially better picture!
If I read you last post correctly there appeared to be a complement in there. If so, many thanks!

*
Compliment,...yes. I just didn't want to get too mushy. ๐Ÿ™‚
*
All of this has been in a brick house. The only exterior antenna is the Direct TV unit on the roof which has double LNB and azimuth, elevation, skew adjustments.
The large TV room is where the 46" Sony TV lives, with large Spectrum HD receiver (HDMI connections) AND with large Direct TV HD receiver (HDMI connections). Both feeds deliver excellent picture quality. What I should've said in my long post is simply that I might spend the money to duplicate this arrangement for the new Viscio in the master bedroom. Obviously, I'm not a TV guy.
*
The 2003 40 ft Dutch Star(special-ordered, picked it up at the factory), parked in the backyard, is the one with the Trac-Star dome (nothing like in-motion feature). Except that it got hurt by large hail about 5 years ago, and the parts for the Trac-Star were no longer available. I've been using a small portable dish that I set up on the ground.
Gotta go get some shut-eye. Thanks again
Willie & Betty Sue
Miko & Sparky
2003 41 ft Dutch Star Diesel Pusher/Spartan
Floorplan 4010
Blazer toad & Ranger bassboat

Cloud_Dancer
Explorer II
Explorer II
2oldman wrote:
I hope you weren't looking for 'tunners' ๐Ÿ™‚

Glad you're making progress, but that TV really deserves a new HD receiver!!

*
Yeah, I get it wrong sometimes, sorry. Yes, it was "tuner" and "tuner mode" that I was searching for, with no luck. It didn't matter, as it turned out.
Willie & Betty Sue
Miko & Sparky
2003 41 ft Dutch Star Diesel Pusher/Spartan
Floorplan 4010
Blazer toad & Ranger bassboat

jorbill2or
Explorer II
Explorer II
Bill.Satellite wrote:
Unfortunately, even if you get an HD receiver which is capable of High Def, if you are using a dome, the dome can only receive SD programming and the picture will be small and it will be cr@ppy. However, it will be a more simple setup as you just select the appropriate HDMI input. That will also allow you to connect your existing OTA TV antenna to that one coax connection, do a new channel scan and you will be able to watch all of your favorite local TV channels in FULL HD! The OTA TV is the VERY BEST TV viewing available as it is not compressed like the other options. Want to watch the Super Bowl and you have Cable or DTV or DISH? Switch to the OTA antenna for a substantially better picture!
If I read you last post correctly there appeared to be a complement in there. If so, many thanks!


Bill i think he said this was on his sticksNBricks so hopefully no dome is involved ๐Ÿ™‚
let the High def flow!
Bill

Beaker
Explorer
Explorer
You're there not me but it seems strange to me that you would have an SD only receiver
If you do need a different one they should send you one without charging you.
2008 Silverado 2500HD Duramax
2010 Cruiser 26RK