Camping World SLOW Shipping and hard to reach
I ordered a few supplies from Camping World 9 days ago, and my order still states "processing" with no tracking info. Been on hold for a super long time with customer service. Going camping soon and I...
Forum Discussion
matsmom,
Thank you for your time and post. Please send me a PM with your order information. I would be happy to help with you return label request. Camping World has invested in a new Online Ordering and Distribution System. Our plan was to install the new system prior to the camping season. Unfortunately, our Programmers encountered challenges that caused a delay of the launch and additional unforeseen challenges during the launch which have caused delays to store shipments and online orders. Our teams are working tirelessly to get the new system working properly and have made great strides. Our Distribution Centers are ready for the season and full of product. Currently, trucks are rolling with product to our Super Center locations. Online orders are being processed and expedited. We apologize for any inconvenience and assure you that we are working very hard to correct this situation.
Thank you,
Mark
Marcus' Rapid Response Team
Thank you for your time and post. Please send me a PM with your order information. I would be happy to help with you return label request. Camping World has invested in a new Online Ordering and Distribution System. Our plan was to install the new system prior to the camping season. Unfortunately, our Programmers encountered challenges that caused a delay of the launch and additional unforeseen challenges during the launch which have caused delays to store shipments and online orders. Our teams are working tirelessly to get the new system working properly and have made great strides. Our Distribution Centers are ready for the season and full of product. Currently, trucks are rolling with product to our Super Center locations. Online orders are being processed and expedited. We apologize for any inconvenience and assure you that we are working very hard to correct this situation.
Thank you,
Mark
Marcus' Rapid Response Team
