computer won't go to a bookmarked site ?
When I try to go to site in my bookmarks my computer brings up an ad page. Mozilla fire fox,windows 10. This just started a few days ago. I didn't do any downloads or make any changes. I was ...
Forum Discussion
First, a browser, like Firefox or Chrome, has very little to do with a computer's OS (Windows 10), unless you have a virus.
Some anti-virus software may prevent you from going to a website because the think it is "dangerous"/contains a virus.
The other tool, I live by is CCleaner. Not only does is "clean up" various unneeded files on your hard drive it also cleans up the registry. I have been using the FREE version of CCleaner for years on multiple computer with no issues. (Don't install any of the "optional" software.)
If you can download those two pieces of software you know your Internet connection is working.
If those tool do not solve you problem, you need to clear your Firefox cookies and cache (CCleaner will do this for you).
If that dose not solve your problem, see if you can manually type the URL into the address bar and it works. If not the address may be wrong or has changed. Using a different PC, verify the address.
The only way to truly "reset" Firefox is to uninstall it (CCleaner Tools, left column) and tell it not to remember any settings. Reboot, download Firefox and re-install.
Or try Chrome.
DFord wrote:
Download and install MalwareBytes on your damaged machine. Then run a scan with it. MalwareBytes has a free version that can be run manually where the paid version runs full time in the background to protect you. It will find and remove the BS on your PC.
MalwareBytes Download Page
Some anti-virus software may prevent you from going to a website because the think it is "dangerous"/contains a virus.
The other tool, I live by is CCleaner. Not only does is "clean up" various unneeded files on your hard drive it also cleans up the registry. I have been using the FREE version of CCleaner for years on multiple computer with no issues. (Don't install any of the "optional" software.)
If you can download those two pieces of software you know your Internet connection is working.
If those tool do not solve you problem, you need to clear your Firefox cookies and cache (CCleaner will do this for you).
If that dose not solve your problem, see if you can manually type the URL into the address bar and it works. If not the address may be wrong or has changed. Using a different PC, verify the address.
The only way to truly "reset" Firefox is to uninstall it (CCleaner Tools, left column) and tell it not to remember any settings. Reboot, download Firefox and re-install.
Or try Chrome.
