What type of phone do you have? I would check with Verizon. They used to have a limit on the charges. You would be charged so much per 411 call until you reached a certain total then they would be free till the next billing cycle. I personally have a smart phone and use either google or I have a white/yellow pages app for that. I have found it is also highly useful to keep the destination campground number as you can call them and they are usually glad to dig up a number for you.