Forum Discussion

DarkSkySeeker's avatar
Apr 06, 2018

Cover refund for store credit

I bought a cover for my TT and never even opened the box. The Vacaville CA Camping World (where I bought the trailer and cover) store manager allowed me to return the cover even though the terms clearly stated returns have to be within 8 weeks (or so). I am happy the manager worked with me. I did not get a refund. I got store credit, but that is fine with me.
  • Hello DarkSkySeeker,

    Thank you for your time and sharing your experience at the Vacaville Camping World location.
    Please let us know if we can of assistance in the future.
    Have a good day.

    Thank you,
    Ella
    Good Sam Care Team
  • Sounds good but why didn’t you use the cover? Mine is covered whenever we aren’t out and about.
  • Many people like the "idea" of Camping World stores. Perhaps more reasonable accommodations and customer service like this can help them turn things around?
  • Lwiddis wrote:
    Sounds good but why didn’t you use the cover?


    I can not speak from experience - as I wrote, I did not even take it out of the box. In fact, the sealed packaging is why I believe the cover was returnable.

    My Brother had trouble covering his rig. His wife had to go up on the roof to get the thing lined up and installed. He considered making some PVC pipe props to assist in the install, but gave up and advised me to to try it.
  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team

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