DirectTV activation

John Wayne wrote:
When I need to reboot my box from non use I call 1 (877)235-6139

Doing that online is much faster and easier.

When I need to reboot my box from non use I call 1 (877)235-6139 . Local service area (866) 678-9471 these are numbers the installers use. If calling for local service STRESS service change only

I assume you mean zip code.

You don't need an address, all you need is the area code. You are not moving. All you want is a temporary change of area code for the local channels.
But depends who you talk to, some people at DTV insist they need an address. If you insist you don't have one, they usually figure it out to do it thru just the area code.
But one time, I just gave up and gave them a phony 123 Main st address, and it worked. People at DTV can be funny,....or stupid, most times both.

Thought I would check that out. Hitting 4 is the option to hit if you are moving and then hitting 5 is all other requests. Sounds like a reasonable plan. You do have to enter your phone number or account number before you can get to these prompts.

I finally found someone at DirectTV that had an answer and i tested it. call the general number and then when you start getting the voice prompts press #4 and then at the secondary prompt, press #5.

Shot-N-Az wrote:

derh20 wrote:
more clarification. I have a King Quest dish. Activation was the wrong term. i have activated it, but need to know how to contact DirectTV to tell them where I am so I can pick up the local channels where I am.

Call this number: 1-866-923-1994.

That number is for people who are moving their household. When you call them, do not say the words "RV" or "Motorhome". It will only confuse the matter. Tell them you want to change your service address. Give them the address you are located and they will send you the local channels for that area.

In the process, they may also change your billing address, but you can change that back on your own on their website if you want to. You cannot change your service address on their website though.

Bingo! That's what we do twice a year. They know exactly what their doing as apposed to Habib in customer service in India some where.

It can be a very difficult thing to do with DirecTV (easy with Dish Network) but changing locals is possible "assuming" you have the correct kind of antenna. Some areas of the Country have the locals broadcast on 99 and 103 which no dome is capable of receiving so you have 2 issues to deal with. When you call DTV let them know that you already have an antenna installed at the new location and you are receiving a signal you just need them to change the service address but DO NOT change your billing address. Sometimes telling them you are at your Summer home helps or using a similar story. It's not that they don't want to give service to an RV, it's only that there is nothing in the script they are reading that tells them what to do with someone in an RV.

derh20 wrote:
more clarification. I have a King Quest dish. Activation was the wrong term. i have activated it, but need to know how to contact DirectTV to tell them where I am so I can pick up the local channels where I am.

Call this number: 1-866-923-1994.

That number is for people who are moving their household. When you call them, do not say the words "RV" or "Motorhome". It will only confuse the matter. Tell them you want to change your service address. Give them the address you are located and they will send you the local channels for that area.

In the process, they may also change your billing address, but you can change that back on your own on their website if you want to. You cannot change your service address on their website though.

You need to change service address to get local channels.