DirecTV dropping DNS
Found this posted on another forum:
Forum Discussion
Has anyone called them to ask if they are going to make it easier to switch local channels via zip code? There is a phone number in the email to call with questions.
OK I called and asked if they were going to make it easier to change to local channels when traveling. He understood and said that was a good question. I explained they know how many people have this service and that they will move to Dish if they don't do something so we can just call to change service. He took lots of time researching and came back with I would have to put in a move order to move my service address. I told him in the past I have been able to call with a new zip and it was changed. I asked if there was a special dept I should ask for when calling in? Didn't know of any. Told him he should take this up the line with employee suggestion so as to save thousands of customers. We'll see.
Has anyone had success calling in to change local channels in the past?
OK I called and asked if they were going to make it easier to change to local channels when traveling. He understood and said that was a good question. I explained they know how many people have this service and that they will move to Dish if they don't do something so we can just call to change service. He took lots of time researching and came back with I would have to put in a move order to move my service address. I told him in the past I have been able to call with a new zip and it was changed. I asked if there was a special dept I should ask for when calling in? Didn't know of any. Told him he should take this up the line with employee suggestion so as to save thousands of customers. We'll see.
Has anyone had success calling in to change local channels in the past?
