Forum Discussion

DD716TED's avatar
DD716TED
Explorer
Aug 07, 2021

DIRECTV Real or Not

Yesterday I received an email from DIRECTV.. Everything in the from address looks right and it came to my email address that I only use for specific accounts, Directv being one of them...BUT SOMETHING LOOKS / SMELLS FISHY.. There were no links or anything to click on in the email. Anyone else who subscribes to the NFL Sunday Ticket package from Directv get this email??? Ironic that I am cancelling the NFL package this year anyway because of cost / politics..


  • enblethen's avatar
    enblethen
    Nomad
    Aug 07, 2021
    Direct TV is now ATT. Email should be showing ATT and not Direct TV! Scam!
  • bfacklam's avatar
    bfacklam
    Explorer
    Aug 07, 2021
    I also got this same email giving us a free year of NFL Sunday ticket. It says it's a reward for being loyal fans. Received the same email last year and we enjoyed the NFL Sunday ticket all season at no charge. Enjoy the upcoming season.
  • NamMedevac_70's avatar
    NamMedevac_70
    Explorer II
    Aug 07, 2021
    Details of this recent changeover has been on Google news as of yesterday. I did not read the long article as I am not a consumer.
  • magicbus's avatar
    magicbus
    Explorer II
    Aug 07, 2021
    enblethen wrote:
    Direct TV is now ATT. Email should be showing ATT and not Direct TV! Scam!

    As if this past week this is no longer true. AT&T has spun off Directv and now it is its own entity.

    Dave
  • DD716TED's avatar
    DD716TED
    Explorer
    Aug 07, 2021
    magicbus wrote:
    enblethen wrote:
    Direct TV is now ATT. Email should be showing ATT and not Direct TV! Scam!

    As if this past week this is no longer true. AT&T has spun off Directv and now it is its own entity.

    Dave

    this is email address it came from..

    reply@message.att-mail.com
  • magicbus's avatar
    magicbus
    Explorer II
    Aug 07, 2021
    this is email address it came from..

    reply@message.att-mail.com


    Coincidentally I was the lead architect and development lead for the upgrade of AT&T’s internal email system. That was in the 90’s but we never used att-mail.com and this is the first time I’ve seen it. Not saying it’s fake, just use caution in case someone has obtained a mailing list.

    Dave
  • wa8yxm's avatar
    wa8yxm
    Explorer III
    Aug 07, 2021
    I am going to second Dave here I did just a couple minutes research and "Suspect" is the word I'd use. not saying it's scam. but it is Suspect. I would not recommending replying to it without checking by calling the cuss-some-more non-service number on your receiver's screen
  • 1492's avatar
    1492
    Moderator
    Aug 08, 2021
    magicbus wrote:
    this is email address it came from..

    reply@message.att-mail.com


    ... we never used att-mail.com and this is the first time I’ve seen it. Not saying it’s fake, just use caution in case someone has obtained a mailing list.

    att-mail.com is registered to AT&T SERVICES, INC. - Created on 2005-11-16.

    Legit, though good to be cautious in any case.
  • Michelle_S's avatar
    Michelle_S
    Explorer III
    Aug 08, 2021
    The search I did came up with AT&T has sold off DirecTV and the new owner Group say that 2022 will be the last your for the Sunday Ticket because it's a money loser with all the Streaming and over ways to watch the games.
    I just hope the Customer Service improves because with AT&T it was almost nil.

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