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MWJones's avatar
MWJones
Explorer
Apr 28, 2017

Explorer keeps going off

I just purchased refurburshed Dell 745. From day one I keep getting a message window saying that internet explorer has quit working.
Also getting same message about Windstream -my ISP. This is VERY fusterating. Any help would be appreciated.

PS: I know very little about the workings of computers
  • MWJones wrote:
    I just purchased refurburshed Dell 745. From day one I keep getting a message window saying that internet explorer has quit working.
    Also getting same message about Windstream -my ISP. This is VERY fusterating. Any help would be appreciated.

    PS: I know very little about the workings of computers


    This model is over 10 yrs old. It came with Windows XP. What windows is on it now? If the IE is not at least 10 it will give many errors as it will have trouble communicating with most websites.
    Putting Chrome or Firefox on it may work but it will depend on if the refurb company made sure windows was fully updated.
    Those units had 2 big problems when new. The CD drive would quit working because the data cable would come off and the memory modules had a high failure rate.
  • I got so tired of Internet explorer saying it stopped I switched to Google Chrome. Much better and faster and no more messages from IE.
    Busyguy