How long?

Hello,

Thank you for your time and post. We apologize for the experience you have had at Camping World. Please send a private message with your name and email address, we will be happy to look into this matter further.

Thank you and have a good day.
Good Sam Customer Care Team

I sent the PM earlier today. When can I expect a response to that?

Good Sam Care Team wrote:
Hello,

Thank you for your time and post. We apologize for the experience you have had at Camping World. Please send a private message with your name and email address, we will be happy to look into this matter further.

Thank you and have a good day.
Good Sam Customer Care Team

Your first mistake was doing business with CW. You should have done business with a reputable business.

It looks like the care team and the unhappy customer email address are just shell games. I've contacted both. No response from the email (online@marcusvip.com) and only a token response from the 'care team' here (give us your info and we'll check), then crickets.

Thanks for the follow up. Some many post problems, get the same reply you got....and never post back and the thread gets closed in a few weeks.

Good Day HappyKayakers

Thank you for your patience as we look into your urgent matter. We have forwarded your concerns to the leadership team for review and follow up.
Have a good day.

Thank you,
Good Sam Customer Care Team