HP 2420 "dirty" baxkground

Question

On my last trip I took my HP LaserJet 2420dn printer with me now when I try to printer a page, I get a dirty background. See the attached photocopy of a blank page. Do you have any suggestions on what could cause this? I followed HP instructions on how to make a cleaning page and ran the cleaning page through the unit with no joy. Could it be that the toner cartridge got shook up in transit? Should I replace the toner?

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2oldman · Answer

Have you tried google?  (No, I'm not insulting you)

jackathan · Answer

That model looks to have the fuser and toner all in one cartridge. I would think that a new toner cartridge would solve the problem. Buy the cheapest one you can find, not HP, and see if it fixes the issue. If not, new printer time.

ferretgrandpa · Answer

I'd try another toner cart first.Could it be a bad (worn out) drum? Or is there a 'waste' tank that beeds emptying?

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HP 2420 "dirty" baxkground

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