mr. ed wrote:
Thanks again for all the replies. Keep in mind the lack of coverage only occurs during SOME early mornings, and is perfect at other times.
BTW, there were no problems this morning (Jan 8). As I mentioned, I will probably visit the local Verizon store in the near future.
That is what I have had happen when dealing with not enough cell tower coverage. Sometimes could get signal if I was standing at a big picture window to the south.. Sometimes that didn't work and stepping out on the porch would help.. Sometimes nothing worked..
Moved to a DIFFERENT service carrier that had MORE towers around me fixed the problem..
I recommend that you review the cell tower map link I gave you, in your case, both Verizon and ATT have very poor coverage in your area if you are outside the highly populated center of Amarillo.
Verizon only has 8 towers and ATT only has 6 towers.
You only get about 5 miles of usable coverage per tower for LTE 4g so you have to pick the service that has a tower closest to your location that you will mainly be at. Of course, the closer to the tower, the better it will work.
I will add, that there are ZERO Sprint or T mobile towers anywhere near Amarillo according to that map..
You ARE in a cellular "dessert" so to speak sort of like I am.
You could try a new phone with Verizon, may or may not help but do be aware doing so will most likely lock you into a multi yr contract which means if it doesn't work you are stuck with that choice for the length of that contract.
On edit..
You can also check the real signal strength, on most Andriod phones you can see that under SIM Card Status.. It will be shown in a negative value of dBm, lower the number, the stronger the signal is and the batter chance of the phone working..
In my case, my ATT phone is registering -120 through -123dBm where I am typing this and I have one bar showing.. my phone works at that level but is on the edge of not..
If I move 2 ft to the door I get -116dBm and 2 bars of signal.. Much better..
On a rainy day, I might not be able to use the phone, rain kills the signal.. Sometimes the phone will work, but no Internet connection on those days..
I know you are new to the area, but I would recommend you check with some of the "local" folks around you (not the Verizon or ATT stores as they are just trying to sell products)to see what service they are using and how well does it work for them..