Overcharge really tears it for me !
I've been a loyal supporter of CW & Good Sam; in fact, we'd had great service from the Brownsville, MI location and from the ESP -- but I can't defend them anymore! I sent the following to both CW ...
Forum Discussion
OK, conspiracy theorists, you're reading too much into my words, or just taking the opportunity (however tongue-in-cheek you intend) to bash CW further -- when they did the right thing after being notified.
There was no non-disclosure agreement or even any form of a contract involved. I did receive a refund, considered as Goodwill, and they did change their pricing.
I am just naturally reluctant to discuss my finances on the board.
The only reason I ever quoted a dollar amount in my OP was to indicate the sizeable amount of the mispricing. If it had only been a matter of a few bucks, I would never have posted it in the first place, and been satisfied merely with my initial e-mail to CW.
However, when the "semi-automatic" response that I quoted came back -- and when I never heard from Marcus's personal e-mail, I felt it appropriate to escalate to a "Dear Marcus" forum (thus proving "10 months vs. 12 minutes" correct again).
Please, can we consider this matter closed? "Can we all just get along?"
There was no non-disclosure agreement or even any form of a contract involved. I did receive a refund, considered as Goodwill, and they did change their pricing.
I am just naturally reluctant to discuss my finances on the board.
The only reason I ever quoted a dollar amount in my OP was to indicate the sizeable amount of the mispricing. If it had only been a matter of a few bucks, I would never have posted it in the first place, and been satisfied merely with my initial e-mail to CW.
However, when the "semi-automatic" response that I quoted came back -- and when I never heard from Marcus's personal e-mail, I felt it appropriate to escalate to a "Dear Marcus" forum (thus proving "10 months vs. 12 minutes" correct again).
Please, can we consider this matter closed? "Can we all just get along?"
