Overcharge really tears it for me !
I've been a loyal supporter of CW & Good Sam; in fact, we'd had great service from the Brownsville, MI location and from the ESP -- but I can't defend them anymore! I sent the following to both CW ...
Forum Discussion
thestoloffs wrote:
OK, conspiracy theorists, you're reading too much into my words, or just taking the opportunity (however tongue-in-cheek you intend) to bash CW further -- when they did the right thing after being notified.
There was no non-disclosure agreement or even any form of a contract involved. I did receive a refund, considered as Goodwill, and they did change their pricing.
I am just naturally reluctant to discuss my finances on the board.
The only reason I ever quoted a dollar amount in my OP was to indicate the sizeable amount of the mispricing. If it had only been a matter of a few bucks, I would never have posted it in the first place, and been satisfied merely with my initial e-mail to CW.
However, when the "semi-automatic" response that I quoted came back -- and when I never heard from Marcus's personal e-mail, I felt it appropriate to escalate to a "Dear Marcus" forum (thus proving "10 months vs. 12 minutes" correct again).
Please, can we consider this matter closed? "Can we all just get along?"
Nice to hear that they made it right
