When you open the guide, do you see, let's say, channel 231 Food AND channel 231 FoodHD? If so, are you saying you can click on Food and it works but FoodHD does not?
You may also need to change the receiver setup so be sure to go into the Repeat Satellite Setup routine and ensure it's set to 17- Slimline 3SWM and SWM for the multiswitch. With that set, go to Signal Strength and check the 3 satellite to ensure 99, 101, 103 all are showing signal (the sats that end with (s) can be ignored). If that's all good, click on all the Continue buttons until you get to the end and can watch TV.
