Problem with HP printer and Laptop.

Thanks for the follow-up. So many folks post and are never heard from again. It's always nice to see the fix. HP does have some utilities and apps that will provide the information about the printer status and if you don't have these installed, you should. However, it also possible to have the best of the best of the best (Men in Black reference) and still get bad information. Glad to hear that you found the correct solution.

Just bought a new print cartridge at Staples and it works good. I asked the girl there if this was a common problem and she said sometimes the refills work or will work for a while then stop, sometimes the printer can't read the refill cartridge. I cleaned the thing off good with a paper towel and I could not see anything around the front where the printer is suppose to read the cartridge. Apparently the ink may coagulate some also where it comes out causing this problem. I guess it is new cartridges from now on.

Thanks for posting the update Gjac. Now we all know something else to check.

I think I finally found the problem. After fooling with uninstalling installing printer etc. I removed the black cartridge and closed the lid and the blinking stopped cleaned cartridge with paper towel re installed started blinking again. I installed an empty black cartridge and the blinking stop, tried to print and it went through cycle. My conclusion is that I refilled the cartridge at Costco and it worked fine for awhile until a week ago. Has anyone else had this problem with Costco refills? I will buy a new one any try that out to be sure that is the problem. Thanks for your help.

djgarcia wrote:
HP Printers???
The HP tech told me to disconnect the power cord from the printer for about 5 min. and then reconnect and start up. Fixed it for me.Tried this but the printer is still blinking.

Try disconnecting the cord from the wall.

That is what I did and let it sit overnight before reconnecting.

HP Printers???
The HP tech told me to disconnect the power cord from the printer for about 5 min. and then reconnect and start up. Fixed it for me.Tried this but the printer is still blinking.

Try disconecting the cord from the wall.

djgarcia wrote:
HP Printers???
The HP tech told me to disconnect the power cord from the printer for about 5 min. and then reconnect and start up. Fixed it for me.

Tried this but the printer is still blinking.

HP Printers???
The HP tech told me to disconnect the power cord from the printer for about 5 min. and then reconnect and start up. Fixed it for me.

HappyKayakers wrote:

Gjac wrote:

HappyKayakers wrote:
You may have something stuck in the print queue. There's an easy way to delete old/corrupt print jobs manually. Instructions are here.

I would also delete the printer, reboot the laptop, then plug the printer back in to let it re install.

I tried this and was able to delete the print queue, this worked good. Tried deleting printer by right clicking and hitting delete it goes away and after a while it shows up again. Rebooted both printer and laptop but still can't print. Printer is still blinking.

Not sure which OS you're running but in Win 7, I go into Devices and Printers, right click the printer, then click on Remove Device. The printer should be disconnected during this process. If you connect to it wirelessly, it should be turned off.

I have vista.

Gjac wrote:

HappyKayakers wrote:
You may have something stuck in the print queue. There's an easy way to delete old/corrupt print jobs manually. Instructions are here.

I would also delete the printer, reboot the laptop, then plug the printer back in to let it re install.

I tried this and was able to delete the print queue, this worked good. Tried deleting printer by right clicking and hitting delete it goes away and after a while it shows up again. Rebooted both printer and laptop but still can't print. Printer is still blinking.

Not sure which OS you're running but in Win 7, I go into Devices and Printers, right click the printer, then click on Remove Device. The printer should be disconnected during this process. If you connect to it wirelessly, it should be turned off.