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Thunder_Mountai's avatar
Thunder_Mountai
Explorer II
Jan 04, 2015

Problem with Vizio Bluray player

I have a Vizio VBR120 Bluray DVD player in the MH which has functioned flawlessly until now. I received a copy of "Tame Your Dragon 2" from Netflix. When I loaded it, the player would only play the initial introduction and then stop. Hitting function buttons on the remote such as skip, fast forward, etc. returned a "Prohibited" message. I returned the disc to Netflix for another copy thinking it was bad. The second disc did the same thing. I verified that the disc is good by playing it on a friends home system. Other Bluray movies continue to play without an issue. I updated the firmware with the latest version which installed correctly and rebooted the player.

I sent a copy of this to Vizio customer support. They are supposed to get back to me within 24 hours. Thought I would try here as well since the wife wants to see the movie because the Cowboys can't seem to find their behind with both hands.

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