Forum Discussion
johnrbd
Mar 11, 2014Explorer
Before making the change I would call "customer retention" and tell them what you are planning and what it would take for Dish to keep you as a satisfied customer.
Last week, my internet provider, AT&T U-verse, were raising my internet charge to $51.00, from 28.00 per month for 18 Mbs. ( That was completing a 12-mo promotion from previous request.
I told AT&T I was thinking about changing to Comcast cable. They asked what it would take for us to stay with AT$T. I told them I was very happy with previous promotional prices of $28/mo for 12-mos. After checking with her supervisor, they offered price of $30.50 per mo, due to upgrades. By-the-way, my internet speedtest has been around 21.60 Mps, above the 18 I was paying for.
So for the next 12 mos I will stay a happy, appreciated customer. By the way, DW did the same with Dish when premium channel promotions ran out. She got another extension plus three $5.00 credits per month.
If you want to stay with Dish, just "massage" the "retention dept." and perhaps you can make a deal you will be happy with. If not, their is always directv.
Last week, my internet provider, AT&T U-verse, were raising my internet charge to $51.00, from 28.00 per month for 18 Mbs. ( That was completing a 12-mo promotion from previous request.
I told AT&T I was thinking about changing to Comcast cable. They asked what it would take for us to stay with AT$T. I told them I was very happy with previous promotional prices of $28/mo for 12-mos. After checking with her supervisor, they offered price of $30.50 per mo, due to upgrades. By-the-way, my internet speedtest has been around 21.60 Mps, above the 18 I was paying for.
So for the next 12 mos I will stay a happy, appreciated customer. By the way, DW did the same with Dish when premium channel promotions ran out. She got another extension plus three $5.00 credits per month.
If you want to stay with Dish, just "massage" the "retention dept." and perhaps you can make a deal you will be happy with. If not, their is always directv.
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