Verizon Overbilling
Does anyone have a phone number I can get to a live person on Verizon phone. I keep getting over-billed - when I try to call or go online to talk to someone, it won't allow me to do it unless I giv...
Forum Discussion
Bill.Satellite wrote:
So what actually happened when you called the 611 number?
No answer - figured it was Saturday ??
BUT, when I have to jump thru this many hoops to talk to a real person, I don't want this company anymore, even if they fix it this time. It's been months, and each time "V" tells me it's fixed, the next billing puts the same numbers in - and it only gets to me with a "late bill and fee", for some reason, I never get a bill, only a "late notice". An original bill never comes online to me, and I changed the email address twice ... still no bill, just late notices.
For some reason, E-glitch in my account maybe - the security keeps my account from updating? Maybe - I have no clue, but am done messing with it. Been with "V" over ten years, and this is about a year of headaches ...
