Forum Discussion
DFord
Jun 15, 2019Explorer
I read the first post after responding to the second one here. Bad idea double posting like that.
With the problem described in the first post, my advice is to retrieve a copy of MalwareBytes and install it on their PC. The free version must be run manually to perform a scan where the paid version runs full time in the background to protect you. It should find the gremlin causing the problem and remove it. MalwareBytes is the best there is right for finding a removing PUPs (Possibly Unwanted Programs). It can't hurt to run it on any PC even if you don't think there's a problem. I recommend running the free version at least once a month if not more often. If you visit nefarious porn sites, run it every day!
I guarantee Firefox is not their problem.
With the problem described in the first post, my advice is to retrieve a copy of MalwareBytes and install it on their PC. The free version must be run manually to perform a scan where the paid version runs full time in the background to protect you. It should find the gremlin causing the problem and remove it. MalwareBytes is the best there is right for finding a removing PUPs (Possibly Unwanted Programs). It can't hurt to run it on any PC even if you don't think there's a problem. I recommend running the free version at least once a month if not more often. If you visit nefarious porn sites, run it every day!
I guarantee Firefox is not their problem.
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