What to do next?? Is it malware or not?

[boston_blacky]

Two (2) days ago I was doing nothing unusual just routine stuff on the internet when this happened! A pop-up from nowhere prevents me from deleting it and going forward or back. It says something about calling their 1-800 number - and learn more about this issue / from S3.AMAZONAWS.COM, etc. etc.

Could not get pass it - like I said or go back. Deleting it didn't work - as all I could hear was a load click!! as each attempt to delete.

Best Buy greek Dude said nothing could be done, as it would only come back; i.e. unwanted 'pop-up'. Has anyone found a solution for this?

If so, please let me know. Thanks in advance.

[ramgunner]

S3.AMAZONAWS.COM is a URL leading to a cloud-based storage solution sold by, yes, Amazon. Who is it using that storage? That's the question.

You say that you were doing routine stuff on the internet. Did that include visiting any adult or gaming sites? Those are targets for hackers to place malware, which your web browser then downloads.

You might be able to get rid of it by running something like MalwareBytes and/or Spybot, then a full virus scan from something like Avast. Those would be the first things I'd try.

[Johno02]

Pop-up Blocker in Chrome.