Won't CW honor sales prices in brochures?

So I need to update how this was resolved. I received two emails from CW. The first was generated from my going to the CW website and sending a message to customer service. That reply basically said: that promotion said "see associate" so that means it is in-store only, and, we will honor the coupon as a one-time courtesy since I was a GS member. Well, first off, the coupon for that day had three promotions, the last of which was something about receiving a gift card if you get an insurance quote. So it is not obvious that "see associate" refers to all 3 offers or the last or ??? Secondly, I did see an associate. When I went to CW, the person there told me I had to order it on line or over the phone. I called the CW phone order desk, and was simply told "I can't give you that price". None of the associates said anything about in-store only. The tone of this email was not satisfying to me, and I was ready to take my business elsewhere.

Then I received a second email, which I believe was in response to this forum. This email apologized for the confusion, affirmed that my business was important to CW and offered me the product at the sale price. A totally different response, and one that I appreciated a lot more than the first.

The end result was that I did order the product from CW. Very happy that we have this forum to assist when things don't go right.