I bought a 32' BHS model from them based on price. They put all the accessories that I wanted to buy in, or on, it. They arranged delivery of almost 2,000 miles, and I still came out ahead. The warranty call I made about a cracked window wasn't returned, or email. But, moving it just to get it fixed was out of the question for various reasons, so I was hoping for a replacement.
But I wasn't expecting much, and they probably figured the delivery company did it, or it probably happened accidentally on the road. I really tried hard to buy locally, but nothing else was in the price range. I would always check their price and do it again, if needed. BTW, I didn't expect the locals to match RVW's prices, just come in the ballpark, no dice.