have you contacted Rockwood or Forest River?
i know that there are a ton of happy Windjammer owners on the Forest River Owners Forum.
perhaps someone there can point you to the right person to contact.
what does your dealer say the cause is?
Dan- Firefighter, Retired:C, Shawn- Musician/Entrepreneur:W, Zoe- Faithful Golden Retriever(RIP:(), 2014 Ford F150 3.5 EcoboostMax Tow pkg, 2016 PrimeTime TracerAIR 255 w/4pt Equalizer and 5 Mtn. bikes and 2 Road bikes