Alternatives to Coachnet?
We have only had to call Coachnet twice in the 3 years we've had a complimentary card given to us on 3 TTs we bought new. Both times the help and service was terrible. All they want to do is send y...
Forum Discussion
Beverley&Ken wrote:
What level of emergency road service do you have from Coachnet. Limited, Basic or Premier Towable. The Limited plan appears very limited "Coverage is limited to 1 tow (up to 75 miles) and 1 other event (tire assistance, battery boost, lockout, emergency fuel/fluid delivery, or winching up to $75) per year" . The more you pay for the plan, the more services you get.
Not sure if Good Sam has the same levels of plans for there emergency road service.Ken
I wondered if they perhaps had different plans. What we have is just a card with a phone number that we got when we purchased our TT and it doesn't say what level the coverage is. I would hazard a guess it's a bare bones plan and doesn't cost the RV manufacturer much. We didn't give it much thought and assumed it provided what we would need and never thought about upgrading it.
Our Coachnet is about to expire in a few days and we will have to look at the details more closely for the next one.
The 1st time we used Coachnet was while on the Oregon Coast. Brakes weren't working very well and they directed us to an auto shop as there was no RV shop anywhere nearby. Took Coachnet over a day to get back to us. The garage insisted it was the brake controller so we shelled out something like $500 for the install. Did not help whatsoever and it finally turned out to be grease in the brake drums.
2nd time was on a long weekend and we needed the propane system looked at. Called them and they said they would call right back. Never did and we had to call them back the next day. NOT impressed. They insisted they are not allowed to touch anything to do with propane and couldn't help (they could have said that when we first spoke to them). They said the only option was to go to a service center which had to be our dealer because we were still under warranty. Dealer was closed of course and even if open, would have ruined our trip. In the end, I fixed the problem myself and we stayed in the CG.
So Good Sam is the only alternative with RV techs available? Don't need roadside service because we have excellent coverage for that under our CC. Looking for a company that has good customer service, and has good field service and options available. Being able to have a tech sent out would be one thing we want and also having someone available after hours and on holidays. Until DW retires, the majority of our camping is on weekends & holidays and we want to have repair service available then.
