An Approach to RV Defects
Many problems owners encounter with their new rigs are a result of sloppy work during assembly. Quality and piece work might work well in a monastery. But I doubt it, human nature being what it is. ...
Forum Discussion
poor quality is poor management period… quality starts as a mindset from the top and is projected down the entire line… it never just happens and just throwing money at it won’t create quality…
it is a known, that is demanded and expected from the top, and reinforced at each step along the way… any breakdown is the responsibility of the next higher levels inability to do their job and control it, not the level where the breakdown occurs… continued or long term problems are the responsibility of two or more levels higher…
any product that is built below its standard or intended potential and sent out the door that way is of poor quality… it isn’t a price point thing at all… a $5 and a $10 widget should both be sold with a basic equal and expected quality… the only difference is the $10 widget might be chrome plated instead of painted, or made from a material that can be expected to last longer than a standard quality widget… but neither should preform below that expected standard or fail needlessly or prematurely…
it is a known, that is demanded and expected from the top, and reinforced at each step along the way… any breakdown is the responsibility of the next higher levels inability to do their job and control it, not the level where the breakdown occurs… continued or long term problems are the responsibility of two or more levels higher…
any product that is built below its standard or intended potential and sent out the door that way is of poor quality… it isn’t a price point thing at all… a $5 and a $10 widget should both be sold with a basic equal and expected quality… the only difference is the $10 widget might be chrome plated instead of painted, or made from a material that can be expected to last longer than a standard quality widget… but neither should preform below that expected standard or fail needlessly or prematurely…
