Blue Ox Tow Bar Problem
Oct., 2012, I purchased a new vehicle and chose to replace my 9 year old Road-Master All Terrain tow bar with a new Blue Ox Aventa LX tow bar. My trusted RV Dealer installed the new unit when I had m...
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My Roadmaster has a lifetime warranty....didn't know that before I called them and described my problem...one of the telescoping arms would not retract.
Wife and I...with a little bit of back-and-forth managed to hookup the toad...of course, there were no pull thrus available and we were about 400 miles (2 days) from home.
Got it home, called Roadmaster, and that's when I found out they would repair forever as long as I owned it. They gave me a "return" number and I sent it.
The repair (or rebuild...it looked better than new) was returned within a week and a half. No charge...but UPS got me for $94, packing and shipping.
Now....if POWERGEAR was only this consumer friendly.........................
Wife and I...with a little bit of back-and-forth managed to hookup the toad...of course, there were no pull thrus available and we were about 400 miles (2 days) from home.
Got it home, called Roadmaster, and that's when I found out they would repair forever as long as I owned it. They gave me a "return" number and I sent it.
The repair (or rebuild...it looked better than new) was returned within a week and a half. No charge...but UPS got me for $94, packing and shipping.
Now....if POWERGEAR was only this consumer friendly.........................
