Forum Discussion
Walaby
Dec 22, 2021Explorer II
toedtoes wrote:
Honestly, they all have their pros and cons.
1. Good Sam and Coachnet will FIRST find a shop willing and able to take your rig. THEN, only after they confirm that, will they then locate a tow truck to get you there. This can cause delays.
My breakdown was at night, in the rain. Coachnet towed me home. That said, I was probably 70 miles from home, and they said the nearest repair shop was in my town, so I had them take me home vice the shop. They did tell me that they would have to charge me if there was a difference. They did use the nearest shop policy, but the dealership was already closed, so there was no way for them to get a confirmation that they would accept my truck. I was out in the middle of absolute nowhere, and fortunately did still have cell service.
I got the impression they would have towed me anywhere I wanted to go, as long as I was willing to pay the difference. Good thing there wasn't a shop closer.
Mike
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