Forum Discussion
Terryallan
Aug 14, 2018Explorer II
drsteve wrote:Terryallan wrote:wa8yxm wrote:
There are basically 3 issues with Camping world possibly 4
1: They are a large company. Stores all over and some are better than others. Folks who are UNHAPPY are often louder than the happy ones.
2: They hire a lot of "Wet behind the ears" technicians (New kids just out of technician school) who really have little experience.
3 and this is a big one: They sell stuff they DO NOT MAKE. and get blamed for mistakes the MAKER made.
And as with many big companies. Customer service could be better.
I have only two and a half complaints. all very minor
The first and the half. I had 'em do an oil change. Specified the type of oil (Synth) I wanted used they used regular. the half 99 dollars for an oil chang that .. Well at the Workhorse Authorized place that did the NEXT oil change I got change back from 70 bucks.
Second: when they installed my Inverter. somehow both Front and Rear A/C got put on the same leg of my 50 amp serivce. NOTE: May have been that way from factory.
you forgot. Well over priced, and do not stand behind what they sell. Do other dealers stand behind what they sell? Yes they do.
They do?
Well the dealers I chose did, and do. Bumgarner Camping Center in Hudson NC. treated me VERY well AFTER the sale. could not do enough to make me happy. As di tom Johnson Marion NC, BEFORE CW bought them out. Won't buy there now, as CW has ruined the dealership. Even the people that work there will tell you that. and Bob Ledfords RV Adventure in Greer SC. had me make a list of the little things I wanted done. I dropped it off at the end of camping season, and in a couple weeks. Went to get it. not only had the completely fixed every thing on my list, Right down to the loose threads on a cushion. but they also replaced the slide seal, that I didn't know had a problem. So yes. Other dealers stand behind what they sell.
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