Caution

Grit dog wrote:
Sorry to hear of the issues, but this is a classic case of needin to have some knowledge of what you’re operating and responsibility to check proper operation and the ability to understand and maintain, or be at the mercy of others.

Tough spot though, hope you get the best possible resolution.

Yes, very important you know your equipment.

A couple years ago, we traded toads. Since we fulltimed, we were not familiar with the dealership, etc. We bought a newly used Ford Flex which, based on all our information, was towable. Even though the manual says we can, I rarely trust them because manuals have a way of getting switched between cars. Always in the past, my DH did all the work installing the base plate and wiring, etc. We did not buy it at a Ford dealer and when we asked detailed questions about the towing, the dealership called the Ford service manager in town who was a friend. He was very kind and walked us through the procedure to follow when hooking up.

The salesman's high school friend owned a garage where we had the base plate dropped shipped and they put it on for us. BUT, after all that was done, we hooked up and one of us always walks along behind watching for problems as the other drove through the parking lot. Satisfied all was working, we left. But we did stop and check that first day. We do have a TPMS which gives us tire temps.

The only problem we had was the battery going dead. This was a concern I had when speaking with the Ford service manager who assured me this would not happen. But after it happened twice, my DH put a battery disconnect (a blade type switch) and the last thing he does upon hookup is to throw that blade. AND, most importantly, if you start the car soon after flipping that blade back on, all the settings are restored, i.e, clock, radio presets, etc.

Dale