Does your 2011 have a factory towing package? If it does, you have to make a secondary connection. Check the instructions. Our 2012 Rubi came with the factory towing package. As a part of the deal the dealer had to pull the Cooltech from the old Jeep and install on the '12. Took them three tries to make the left light work.
2016 Winnebago Journey 40R
2018 Rubicon
1982 FJ40 Toyota Land Cruiser
2020 Keystone Outback 327CG
2020 Dodge Ram 2500
Polaris RZR XP 1000
4 Cats
3 Dogs
1 Bottle of Jack Daniels
Two old hippies still trying to find ourselves!