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TBray
Explorer
Explorer
We started last April on our workamping adventure. We were told to patrol and keep everything moving along smoothly (which we did with about 95% of the folks who come here). There's always that 5% or so that think the rules don't apply to them. Seems like this year it's starting over with the same folks doing what they want to and when asked to stop whatever (dog off leash, car parked on empty site, etc.) they want to get huffy about it. This would be a great job if not for these few. Seems the best thing to do is 'grin and bear it'. So how do y'all handle these situations? We love it up here but it does get old having to "suck-up" to a certain few.

Tim
20 REPLIES 20

hipower
Explorer
Explorer
B's Bunch wrote:
Only time I have ever had a Ranger stop to say anything was when we were at our favorite state park. A couple guys from a few counties away had been trout fishing below the dam and had a pretty good supply of fresh fish. They had invited us over for supper but was quite evident we could not eat all this fresh fish. We turned this into a fish fry for all who wanted to come. Before it got crowded the Lady Ranger stopped never got out of her truck and said. Hey guys looks like you are planning a good time. We agreed. I am planning on having one too. Don't let me come by here a see any beer cans in the open or both our good times will be over. We agreed and she left. Was there beer absolutly, was there any open cans as in open view. NO. We ate our supper drank our beer and went back to our campsite. Had a great time and so did she. We would not have been a problem anyway but she was upfront about it and we obeyed. Larry


This is a good example of people skills. Well used and successful.

The unfortunate thing is we are not born with them and we can't buy them. They are simply learned by some of us through experience mostly. Others never learn and become problems at times.

B_s_Bunch
Explorer
Explorer
Only time I have ever had a Ranger stop to say anything was when we were at our favorite state park. A couple guys from a few counties away had been trout fishing below the dam and had a pretty good supply of fresh fish. They had invited us over for supper but was quite evident we could not eat all this fresh fish. We turned this into a fish fry for all who wanted to come. Before it got crowded the Lady Ranger stopped never got out of her truck and said. Hey guys looks like you are planning a good time. We agreed. I am planning on having one too. Don't let me come by here a see any beer cans in the open or both our good times will be over. We agreed and she left. Was there beer absolutly, was there any open cans as in open view. NO. We ate our supper drank our beer and went back to our campsite. Had a great time and so did she. We would not have been a problem anyway but she was upfront about it and we obeyed. Larry
Larry,Brenda,Travis,Jarred & MEME the Boston Terror:E TheBunch 2011 American Coach Revolution 42T:C The Double Wide

bobsue2
Explorer
Explorer
He had to come closer to me to hear.


I just knew a left upper cut was coming next.............
2013 Key Largo
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Horsedoc
Explorer II
Explorer II
and that was that
horsedoc
2008 Damon Essence
2013 Jeep Sahara Unlimited
Blue Ox tow

bluegypsy
Explorer
Explorer
Had the same problems at a NF campground in the Rockies. On our last week there I was taking a few photos to remember the place by, and happened to point the camera at a "regular" camper who was letting his dogs run leash-less for about the 7th time in as many weeks.

He kept the dogs on their leashes for the rest of the weekend.

I now carry a camera (or cellphone) and pretend to (or actually do) take pictures of violators before I politely remind them of the rules. Seems to work.......
Bluegypsy (that's the RV's name)

Map shows where we've lived and worked, travelling through doesn't count....

wepampercampers
Explorer
Explorer
Another technique we've used with a lot of success: When things start to get heated just back off and tell them "Okay. You do what you've gotta do and I'm gonna go do what I've gotta do." Then walk away. You may decide to call the sheriff or you may not. Usually they, or someone in their party, gets worried about what you're going to do and comes to apologize. (jo)

prier5
Explorer
Explorer
Funny how different areas work. Out west good luck getting anyone on the phone a 1am to handle an issue. we actually have the blessing of both the ranger and sheriff to handle any issue we feel comfortable with.

doxiemom11
Explorer II
Explorer II
When we have worked(volunteered) with the USFS and now working for a concessionaire at a USFS campground it has always been made very clear that we are to inform the guests of the rules and if they still continue to ignore the rules, we are not to handle the situation ourselves. We are to notify the local rangers office( they can write tickets or evict) or if a serious situation call 911.

prier5
Explorer
Explorer
Luckily for me, I work for an organization who has a consignment with the USFS to run and manage their campgrounds. I get paid to run the camp ground and deal how I choose with troublesome guests. I let every guest know the rules and my one warning policy and the fact that if I have to come back a second time it will be to evict them. and yes I am friendly and have had a lot of positive feed back as to how the camp ground is run. When I have had to deal with troublesome guests, without exception other campers have thanked me the following day for taking care of the issue.

gatorcq
Explorer
Explorer
As a work camper/host your job is informational only. If your manager can not help, then it is the job of the National Forest Ranger Enforcer officer to handle it. They are specially trained in police enforcement procedure. This has always been the procedure of the NFS. You were not hired as a security officer. And if you check with the NFS, they will be more then happy to explain it to you..
Dale & Susan
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wepampercampers
Explorer
Explorer
These situations are tricky (not to mention annoying). If everyone follows the rules, everyone is treated fairly. People don't have the rules memorized though. Think of campers like children. They'll do what they want until someone tells them it's against the rules. Of course they'll push back. Try to keep a sense of humor. Try to reward the good behavior, not the bad. The campground is a large area to cover and you can't spend 24 hours looking for bad behavior. That's no fun! We've had good success with a wave and a smile, as people enter and leave, and as we drive through the campground. (I like "drive through" instead of "patrol".) If someone doesn't look at you and return your wave or smile, they are the ones who aren't having fun and may need more attention. Even the good ones can't be perfect. The campfire flames up, but it will settle back down. Don't get mad and assume they'll keep it blazing. Just watch for a little bit if you're concerned about safety. If they are keeping it blazing, go over and talk to them calmly. Troublemakers don't really like you to be in their campsite, even if you are the nicest person on earth (or maybe especially). So, if you're a talker, chat with them about anything and everything including the campfire restrictions and the reasons for it. Take your time. Chat for a while. Maybe sit down. hahaha Try to stay until the fire is safe again. This technique may need a couple times during their stay to get the point across. Try to have fun with this instead of letting them get under your skin. (not as easy as it sounds I know)
Another technique, one step further in the Walmart-Greeter philosophy, is to spot the trouble before it happens. We've had groups of young people looking for a place to party for the night. You can spot them, maybe a car or two and all texting to others who will show up later. So my husband would catch them as soon as he could, before they set up camp. He'd talk to them about this being a family campground and the sheriff patrols nightly. He explained to them that there are 3 things that will invite the sheriff into your campsite: lots of cars, noise and a big campfire. And, son-of-a-gun if they didn't turn into good campers...or leave.
Then there are the ones who get angry because they have to follow the rules. I had a guy yelling at me so all around could hear him. I tried to calmly reason with him without raising my voice. That wasn't working. He just wanted the attention. So, I lowered my voice to almost a whisper. He had to come closer to me to hear. I don't even remember what I said but I could see everyone in the other campsites pay more attention too. hahaha He calmed down. I don't think I ever resolved his problem but I really didn't care if he didn't come back. I mean, why do I want to make sure that camper is happy? But at least he wasn't bothering the other campers anymore.

fla-gypsy
Explorer
Explorer
edatlanta wrote:
I had some college age campers across the street from me this past week. They had a popup towed by a small pickup and their other vehicle was daddy's BMW 7 series. Initially they parked the BMW on a dune next to their site. I reported this to a ranger and they did move it, but left it 3 feet out in the road. This road isn't wide and they were on the inside of a slight turn. I was concerned that a large MH or 5'er would tag their car so I mentioned this concern to them. They did pull the front of the car off of the road,but left the rear still 3 feet in the road.

They clearly had no clue so I just ignored them after that. Fortunately they left yesterday.


Ed, crazy season is just about ready to descend on you. Just a few more days until all school systems across Florida are out. Our northern friends think the "busy season" in Florida is winter, not so in north Florida. Summer is high season along the gulf coast and all north Florida beaches. St Andrews must rank among the busiest in Florida by number of visitors each year.
This member is not responsible for opinions that are inaccurate due to faulty information provided by the original poster. Use them at your own discretion.

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edatlanta
Explorer
Explorer
I had some college age campers across the street from me this past week. They had a popup towed by a small pickup and their other vehicle was daddy's BMW 7 series. Initially they parked the BMW on a dune next to their site. I reported this to a ranger and they did move it, but left it 3 feet out in the road. This road isn't wide and they were on the inside of a slight turn. I was concerned that a large MH or 5'er would tag their car so I mentioned this concern to them. They did pull the front of the car off of the road,but left the rear still 3 feet in the road.

They clearly had no clue so I just ignored them after that. Fortunately they left yesterday.
Ed
KM4STL

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donn0128
Explorer II
Explorer II
stickdog wrote:
luvglass wrote:
I don't think you are there to "suck up" to anyone. Part of your job is to enforce the rules of the people that hired you. If you explain the rules to the 5% and they won't comply, your job is to report it to the rangers. They are responsible for making the final decision.

You're not doing your job if you let campers ignore the rules.


As a volunteer I have never and I repeat NEVER been asked to enforce rules, and been explicitly instructed that it was not my place to enforce rules. On occasion I have reminded campers of the rules and let them know that was all my position required. However the Ranger on duty would be notified of the situation and could take whatever action required.


X2. That is exactly what we were told the first day of volunteering.