Bob, I’m certainly not an expert on heat pumps, as while we have them.....we’ve never used them. My limited knowledge consists of a solenoid, downstream of the compressor, which directs ( changes direction of refrigerant flow) the hot discharge to the condenser for cooling ( ac use), or to the inside of the camper. I do know, if the solenoid fails in the ac mode, the outside finned area will get hot ( hot gas is passing through coils to cool)....if failed in the heat pump mode, the outside coils will get cold!
Many compressors ( not sure about) have a low level/volume shutdown to protect the compressor. If your system has said shut-down, perhaps you are low on refrigerant. Most/many/all camper ac units are not designed for a refill of refrigerant! If that is the case, I’ve heard (can’t verify), that some “techs” can install a fill (schrader type) valve in the system for a refill.
I hope that I’m not too far off on my understanding of the ac/heat pump system. Maybe someone can chime in and correct my errors.