Has anything ever happened that wasn't the RV Park's fault

[westernrvparkow]

This morning has an irate guest complaining the breaker in his site kept tripping all night long. Went to investigate, they have a 40 foot pusher and were in a 50 amp site. Trouble was they had adapted down their 50 amp plug to a 30 amp plug and then adapted that plug down to a standard 20 and it was the 20 amp breaker in the pedestal that was tripping. Tried to explain to them that having a 50 amp rig would probably draw way too much power for a single 20 amp circuit and they should remove the adapters and just plug into the 50 amp receptacle. They promptly berated me and told they had traveled across the country and never, ever had a problem, so it has to be the park's electrical system.
I can now add this to the wifi system that doesn't work and it is the park's fault because the guest has the wifi turned off on their computer. The park's cable system doesn't work and the fact that the guest didn't have a cable connected to their television was immaterial. It's the park's fault the guests didn't know the roads in Montana are mountainous. It's the park's fault the local propane company isn't open on Sunday. The park should be telling all the guests that there isn't a Walmart nearby and the local grocery store sells milk for a dime more than it costs in their supermarket.
I'd have little whine with my cheese, but the local liquor store doesn't carry the boutique label my sophisticated palate demands and that's probably the park's fault as well.

[hotbyte]

toedtoes wrote:

jake2250 wrote:

westernrvparkowner wrote:

jake2250 wrote:

westernrvparkowner wrote:

puddleduck wrote:
Chill out westernparkowner. For every problem guest there are 1000 good ones.
At our Colorado park we don't have problems, we have opportunities.
Sometimes they are opportunities to help a customer understand his rig.

That guest made it very clear that it was not my place to help him understand his rig. Get slapped around a few times by those 1 out of 1000 you don't take chances with the other 999.

Nice to see you bash your guests on the World Wide Web!! This is your interpretation with out any debate from the guest!!
Cool,, lets just all label them as stupid because your so smart!!
Great business sense!!

It isn't like the guy is going to be a repeat guest. He thinks my electrical grid is **** because his 50 amp rig trips a 20 amp breaker. I know he is the south end of a north bound mule and I won't take a reservation from him anyway.

Wow,, Business must be really good to be so arrogant! Maybe you don't realize that maybe he has friends,that have friends,And word of mouth is a part of getting customers,, But with your attitude I am sure they won't come back..
It is funny,, you are there to serve your customers needs and feel the need to be ABOVE them,, Your just a park manager or whatever.
How hard would it have been to just replace what was wrong or educate and be nice about it? No,, I am sure you made it clear that this guy was interrupting your busy schedule!

We do avoid parks or campgrounds that have a larger list of What Not to do other than enjoy the place..
We have stayed reluctantly after making a reservation at some very nice places only to discover the management thought it was the Taj Mahal of parks!! I hope you don't post a number to contact management in case of issues,, because at this place I made sure they were busy,, They trimmed a tree branch after suggesting that I move my trailer over,,Not!! Then they came back three times to fix the water spigot that was leaking, not much,, a drip here and there,, But when he cranked on the hose connection he made it worse,, then passed it off as "Oh I'll be back",, When he got the call at ten that night that my patio was getting wet, he showed up with a new gasket for my hose,,,,,,wasn't my hose it was the spigot!!

The offered me the spot across the road,,,, Not happening.. Another call at eleven and he brought out a fifty foot hose and hooked me into the spot behind us!!

What a Putz!! I left there after our week of fun and shook my head!! Really,, Just had to be nice when we got there and explained a few things with out talking down to us!! Life is like a box of Chocolates,, you never know what your gonna get,,and that goes both ways!!

Not really making the argument you think you are with that story.

I don't know...seems pretty clear to me 🙂

[NYCgrrl]

toedtoes wrote:

jake2250 wrote:

westernrvparkowner wrote:

jake2250 wrote:

westernrvparkowner wrote:

puddleduck wrote:
Chill out westernparkowner. For every problem guest there are 1000 good ones.
At our Colorado park we don't have problems, we have opportunities.
Sometimes they are opportunities to help a customer understand his rig.

That guest made it very clear that it was not my place to help him understand his rig. Get slapped around a few times by those 1 out of 1000 you don't take chances with the other 999.

Nice to see you bash your guests on the World Wide Web!! This is your interpretation with out any debate from the guest!!
Cool,, lets just all label them as stupid because your so smart!!
Great business sense!!

It isn't like the guy is going to be a repeat guest. He thinks my electrical grid is **** because his 50 amp rig trips a 20 amp breaker. I know he is the south end of a north bound mule and I won't take a reservation from him anyway.

Wow,, Business must be really good to be so arrogant! Maybe you don't realize that maybe he has friends,that have friends,And word of mouth is a part of getting customers,, But with your attitude I am sure they won't come back..
It is funny,, you are there to serve your customers needs and feel the need to be ABOVE them,, Your just a park manager or whatever.
How hard would it have been to just replace what was wrong or educate and be nice about it? No,, I am sure you made it clear that this guy was interrupting your busy schedule!

We do avoid parks or campgrounds that have a larger list of What Not to do other than enjoy the place..
We have stayed reluctantly after making a reservation at some very nice places only to discover the management thought it was the Taj Mahal of parks!! I hope you don't post a number to contact management in case of issues,, because at this place I made sure they were busy,, They trimmed a tree branch after suggesting that I move my trailer over,,Not!! Then they came back three times to fix the water spigot that was leaking, not much,, a drip here and there,, But when he cranked on the hose connection he made it worse,, then passed it off as "Oh I'll be back",, When he got the call at ten that night that my patio was getting wet, he showed up with a new gasket for my hose,,,,,,wasn't my hose it was the spigot!!

The offered me the spot across the road,,,, Not happening.. Another call at eleven and he brought out a fifty foot hose and hooked me into the spot behind us!!

What a Putz!! I left there after our week of fun and shook my head!! Really,, Just had to be nice when we got there and explained a few things with out talking down to us!! Life is like a box of Chocolates,, you never know what your gonna get,,and that goes both ways!!

Not really making the argument you think you are with that story.

Ohhhhhhhh deeply x2 :E.

[toedtoes]

jake2250 wrote:

westernrvparkowner wrote:

jake2250 wrote:

westernrvparkowner wrote:

puddleduck wrote:
Chill out westernparkowner. For every problem guest there are 1000 good ones.
At our Colorado park we don't have problems, we have opportunities.
Sometimes they are opportunities to help a customer understand his rig.

That guest made it very clear that it was not my place to help him understand his rig. Get slapped around a few times by those 1 out of 1000 you don't take chances with the other 999.

Nice to see you bash your guests on the World Wide Web!! This is your interpretation with out any debate from the guest!!
Cool,, lets just all label them as stupid because your so smart!!
Great business sense!!

It isn't like the guy is going to be a repeat guest. He thinks my electrical grid is **** because his 50 amp rig trips a 20 amp breaker. I know he is the south end of a north bound mule and I won't take a reservation from him anyway.

Wow,, Business must be really good to be so arrogant! Maybe you don't realize that maybe he has friends,that have friends,And word of mouth is a part of getting customers,, But with your attitude I am sure they won't come back..
It is funny,, you are there to serve your customers needs and feel the need to be ABOVE them,, Your just a park manager or whatever.
How hard would it have been to just replace what was wrong or educate and be nice about it? No,, I am sure you made it clear that this guy was interrupting your busy schedule!

We do avoid parks or campgrounds that have a larger list of What Not to do other than enjoy the place..
We have stayed reluctantly after making a reservation at some very nice places only to discover the management thought it was the Taj Mahal of parks!! I hope you don't post a number to contact management in case of issues,, because at this place I made sure they were busy,, They trimmed a tree branch after suggesting that I move my trailer over,,Not!! Then they came back three times to fix the water spigot that was leaking, not much,, a drip here and there,, But when he cranked on the hose connection he made it worse,, then passed it off as "Oh I'll be back",, When he got the call at ten that night that my patio was getting wet, he showed up with a new gasket for my hose,,,,,,wasn't my hose it was the spigot!!

The offered me the spot across the road,,,, Not happening.. Another call at eleven and he brought out a fifty foot hose and hooked me into the spot behind us!!

What a Putz!! I left there after our week of fun and shook my head!! Really,, Just had to be nice when we got there and explained a few things with out talking down to us!! Life is like a box of Chocolates,, you never know what your gonna get,,and that goes both ways!!

Not really making the argument you think you are with that story.

[jake2250]

westernrvparkowner wrote:

jake2250 wrote:

westernrvparkowner wrote:

puddleduck wrote:
Chill out westernparkowner. For every problem guest there are 1000 good ones.
At our Colorado park we don't have problems, we have opportunities.
Sometimes they are opportunities to help a customer understand his rig.

That guest made it very clear that it was not my place to help him understand his rig. Get slapped around a few times by those 1 out of 1000 you don't take chances with the other 999.

Nice to see you bash your guests on the World Wide Web!! This is your interpretation with out any debate from the guest!!
Cool,, lets just all label them as stupid because your so smart!!
Great business sense!!

It isn't like the guy is going to be a repeat guest. He thinks my electrical grid is **** because his 50 amp rig trips a 20 amp breaker. I know he is the south end of a north bound mule and I won't take a reservation from him anyway.

Wow,, Business must be really good to be so arrogant! Maybe you don't realize that maybe he has friends,that have friends,And word of mouth is a part of getting customers,, But with your attitude I am sure they won't come back..
It is funny,, you are there to serve your customers needs and feel the need to be ABOVE them,, Your just a park manager or whatever.
How hard would it have been to just replace what was wrong or educate and be nice about it? No,, I am sure you made it clear that this guy was interrupting your busy schedule!

We do avoid parks or campgrounds that have a larger list of What Not to do other than enjoy the place..
We have stayed reluctantly after making a reservation at some very nice places only to discover the management thought it was the Taj Mahal of parks!! I hope you don't post a number to contact management in case of issues,, because at this place I made sure they were busy,, They trimmed a tree branch after suggesting that I move my trailer over,,Not!! Then they came back three times to fix the water spigot that was leaking, not much,, a drip here and there,, But when he cranked on the hose connection he made it worse,, then passed it off as "Oh I'll be back",, When he got the call at ten that night that my patio was getting wet, he showed up with a new gasket for my hose,,,,,,wasn't my hose it was the spigot!!

The offered me the spot across the road,,,, Not happening.. Another call at eleven and he brought out a fifty foot hose and hooked me into the spot behind us!!

What a Putz!! I left there after our week of fun and shook my head!! Really,, Just had to be nice when we got there and explained a few things with out talking down to us!! Life is like a box of Chocolates,, you never know what your gonna get,,and that goes both ways!!

[fj12ryder]

Veebyes wrote:
Best power story I have is the Oregon CG owner who insisted that since my rig is a 50amp rig I must take a FHU 50amp site, at extra cost of course. To plug into anything less than a 50amp power source would somehow damage the CGs power system.

We went somewhere else.

I can see the guy's concern. He has no idea that you actually know what you're doing, and for all he knows you are going to try and run both your ac's, water heater, and microwave while your wife is using the hair dryer. All on 30 amp service because you're too cheap to spring for 50 amp service.

Insisting is a bit much maybe but can't blame a guy for trying to protect his investment.

It's tough to come right out and ask someone "Are you one of the smart ones, or one of the stupid ones?". 🙂

[Fulltimer50]

Veebyes wrote:
Best power story I have is the Oregon CG owner who insisted that since my rig is a 50amp rig I must take a FHU 50amp site, at extra cost of course. To plug into anything less than a 50amp power source would somehow damage the CGs power system.

We went somewhere else.

Seems clear that you have never worked in an RV park or have any idea what happens to a 30 amp plug and wiring after repeated use by a 50 amp rig.

[Fulltimer50]

I just read through all the stuff that has been posted on this thread that has little to do with what the OP has stated. Some of you could open an on-line psychology business, or be a fiction writer. I believe that the OP stated what happened. No where has he made a comment as to what he DID about it. That has come from posters here, and the conclusions they have made.

[rhagfo]

4X4Dodger wrote:

westernrvparkowner wrote:

puddleduck wrote:
Chill out westernparkowner. For every problem guest there are 1000 good ones.
At our Colorado park we don't have problems, we have opportunities.
Sometimes they are opportunities to help a customer understand his rig.

That guest made it very clear that it was not my place to help him understand his rig. Get slapped around a few times by those 1 out of 1000 you don't take chances with the other 999.

Puddleduck you have got it right! That is the way business is done.

RVPO once again shows he just hasn't the temperament for his job. Being suspicious and treating the 999 just like the 1 difficult one is without a doubt the most shortsighted and silliest thing I have seen from him.

And as I said above if RVPO talks to his customers like he writes here then I too may have told him it wasn't his place to tell me about my rig. Tone of voice, body language and intent is all important in these matters. Just as much as words.

I can certainly understand how he might set someone on the defensive.

I wish more RV park and business owners would chime in here. RVPO often leaves the impression that his business tactics are ok and unfortunately some who don't understand business seem to think so too.

Puddleduck and 4X4Dodger, have you ever worked in a job that required you to work with the general public providing them a service??

The term "You Can't Fix Stupid" applies far more than one would think.

Many a time dealing with the public, I after dealing with one of these types walk away just shaking my head.

[puddleduck]

2012Coleman wrote:
I'm on the fence - really don't have an opinion but I do have an observation. Be sure to think twice before posting a rant thread on this forum. Be prepared to be ripped to shreds.

X2

[noplace2]

westernrvparkowner wrote:
I know he is the south end of a north bound mule and I won't take a reservation from him anyway.

With you all the way. There simply are people who are complete jerks, no matter what. I've said it before, and I'll continue to say it: If I run an honest and caring establishment, if you don't like the way I do business, I don't need yours. Buh bye!

[Veebyes]

Best power story I have is the Oregon CG owner who insisted that since my rig is a 50amp rig I must take a FHU 50amp site, at extra cost of course. To plug into anything less than a 50amp power source would somehow damage the CGs power system.

We went somewhere else.

[dwayneb236]

Seemed like your post was one of the nicer ones and I completely agree with.

[mich800]

I guess my post was too hard hitting for this soft crowd.

[dwayneb236]

2012 that's been the norm since I've been here. Victim blaming is rampant. But this place does serve it's purpose.

[2012Coleman]

I'm on the fence - really don't have an opinion but I do have an observation. Be sure to think twice before posting a rant thread on this forum. Be prepared to be ripped to shreds.